Why am I receiving emails saying that I have exceeded my iCloud storage, when the methods above show that I am using <4Gb of the 50Gb I have paid for?
iMac, Mac OS X (10.7.5)
The problem could be that you don't have enough storage on the device itself, not on iCloud. Go to Settings>General>Usage to see how much "Storage" you have available. Farther down the list is the available storage on iCloud.
Also check:
Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud.
A device needs many MB of storage in order to perform a backup to iCloud.
Also see: http://support.apple.com/kb/ht4847
The problem could be that you don't have enough storage on the device itself, not on iCloud. Go to Settings>General>Usage to see how much "Storage" you have available. Farther down the list is the available storage on iCloud.
Also check:
Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud.
A device needs many MB of storage in order to perform a backup to iCloud.
Also see: http://support.apple.com/kb/ht4847
Thankyou for suggestions! I haven't had a chance to check all of my iOS devices yet, but my iMac seems to have plenty of available space. I do have some fairly large mailboxes on iCloud, but I don't believe they add up to more than a few Gb......
-Cheers, Al.
Why am I receiving emails saying that I have exceeded my iCloud storage, when the methods above show that I am using <4Gb of the 50Gb I have paid for?
