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couple of questions about iCloud backup

566 Views 5 Replies Latest reply: Apr 28, 2013 3:45 PM by randers4 RSS
iinami Level 4 Level 4 (1,400 points)
Currently Being Moderated
Apr 28, 2013 12:24 PM

Greetings. I backed up my iPhone 5 to iCloud a couple of times but didn't really understand it and mainly use iTunes. I was looking at 'manage storage' on my iPhone and see 2 iPhones and 1 of them says 'this iPhone' under it. Is the other one my old iPhone 4? How could i be sure before deleting it?

 

Also under documents and data i see some apps that i no longer use and when i click on a specific app, then edit i get the option to delete all. does this mean delete all of this specifc apps data, or all apps?

 

Finally, last time i did this icloud backup i lost a few of my recently added contacts. How can i backup to icloud again without this happening?

 

Thanks for any help.

Mac OS X (10.6.8), iPhone 5 iOS 6.1.3
  • randers4 Level 9 Level 9 (53,225 points)
    Currently Being Moderated
    Apr 28, 2013 3:11 PM (in response to iinami)

    The backup that says "this iPhone" under it is the backup of the phone you are holding.

     

    Delete All refers to deleting all synced app data for the specific app, not all apps.

     

    Backing up should never delete contacts from your device.  Can't really say how to prevent it since it should never happen in the first place.  (I backup 3 devices to iCloud daily and have never experienced this.)

  • randers4 Level 9 Level 9 (53,225 points)
    Currently Being Moderated
    Apr 28, 2013 3:40 PM (in response to iinami)

    If you no longer need to backup of your old phone, go ahead and delete it.  This will permanently delete it from iCloud (freeing up storage in your account), but will not do anything to the data on your phone.

     

    Not sure what your second question is.  If you need to set this again, go to Settings>General>Siri, tap My Info, navigate to your contact and tap it.

  • randers4 Level 9 Level 9 (53,225 points)
    Currently Being Moderated
    Apr 28, 2013 3:45 PM (in response to iinami)

    You're welcome.

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