My screen is unresponsive, I can not shut off or do anything. I tried to sync but that does not work either. Please help me.
I can not do anything with my phone. The screen is unresponsive.
iPhone 3GS, iOS 6.1.2
Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone restarts, see if it will work.