3 Replies Latest reply: Jul 22, 2014 1:55 AM by FDonnamar
fnmatrix Level 1 Level 1 (0 points)

I've tried all of the: Hold Power button and Home items. It's plugged into the computer, screen is black. Windows sees the apple mobile device driver under devices and hardware. The driver's properties says it's in DFU mode. It was constatnly stuck in Recovery mode showing the CD+music note icon and the 30-pin connector image. Connecting the ipod to the computer, windows makes the connection sound but itunes does not open. Opening itunes, ipod is not recognized.


It's a gen 1 touch, version 2.? firmware, I think.

iPod touch, Windows 7
  • lllaass Level 10 Level 10 (169,265 points)


    - iOS: Not responding or does not turn on

    - Also try DFU mode after try recovery mode

    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

    - Try on another computer

    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

    Apple Retail Store - Genius Bar       



    Error 1604

    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

    1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    2. Restore and wait for the error.
    3. When prompted, click OK.
    4. Close and reopen iTunes while the device remains connected.
    5. The device should now be recognized in Recovery Mode again.
    6. Try to restore again.

    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.


    Error 1600, 1601, 1602

    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

  • fnmatrix Level 1 Level 1 (0 points)

    I solved it after spending 2 hours on it. After getting the 1602 error, hte ipod was stuck in Recovery mode. Windows saw that the active driver was the Apple Recovery (iBoot) USB driver. I got it into DFU mode and tried it again. Nothing. I tried uninstalling itunes and all apple products and re-installing. Nothing. (I was on the latest iTunes build).


    Then I tried another computer with an older version of itunes with the ipod in recovery mode with the CD/Eighth note icon and the 30-pin connector image. The older version of ituesn found it perfectly and I was able to restore the ipods firmware. Then the newer version of itunes on the original computer in the same USB port worked fine.



    If you have a first gen iPod Touch, firmware version 1.1.5, use an older version of itunes (try another computer) to restore then the new version will work.

  • FDonnamar Level 1 Level 1 (0 points)

    Just now I got error while updating my iPod 4 to iOS 7, and it stucks in the DFU mode. But I found the solution after I installed TinyUmbrella.


    1. Disconnect your iPod from iTunes
    2. Turn Off your iPod
    3. Install TinyUmbrella (http://thefirmwareumbrella.blogspot.com/)
    4. Connect your iPod again
    5. Click "Exit Recovery" at the top right of TinyUmbrella apps.
    6. Done.


    Your iPod will restart then it returns to normal mode again. Hope it helps!