Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMac 24" Aluminium -> No way to boot from DVD

Dear all:

Thank you for having this forum fully working.

My iMac 24" Aluminium (november 2008) can't boot, completely frozen, although all HW are perfectly working.

I'll try to explain the issue best I can.


SYMPTOMS

- Grey screen of death without Apple's logo.

- No bootable devices detected (either HDD or DVD) by EFI, when you hold ALT (Option) while booting.

- No way to force boot from DVD.


CAUSE OF PROBLEMS

a) HDD has 3 partitions created by DiskUtils:

/dev/disk0s2= Mac OS(HFS+)
/dev/disk0s3= Linux DVD Installer (FAT32)

/dev/disk0s4= User Data(HFS+).

b) rEFIt installed and fully working on the system ( http://refit.sourceforge.net/)

c) Linux DVD installer partition was filled this way:

dd if=/path/to/linux.iso of=/dev/disk0s3


As you can see, there are no HW errors at all, everything was perfectly working before dumping the Linux iso into FAT partition.


TRIALS FOLLOWED (and all its combinations).


TRIAL 1 - Erasing EFI values on memory.

Leave the iMac disconnected from power cord a whole night for memories to loose their values.

http://www.youtube.com/watch?v=JId524890zc.



TRIAL 2 - Force empty memories during boot.

CMD+ALT+P+R -> Result OK (reboot)

CMD+ALT+N+V -> No effect

CMD+ALT+O+F -> No effect

http://support.apple.com/kb/ht1533


TRIAL 3 - Force boot from DVD.

C while boot -> Read DVD first, but can't boot.

http://support.apple.com/kb/ht1533


TRIAL 4 - From Startup Manager, try to boot from DVD.

ALT (Option) while boot -> See cursor arrow on screen, can't see DVD as boot option.

a) Try with DVD already inside the unit.

b) Try to insert DVD once I see the cursor arrow on screen.
https://discussions.apple.com/thread/1383424?start=0&tstart=0


TRIAL 5 - Remove RAM memories to reset EFI to factory defaults.

- Remove all RAM from unit.

- Boot from DVD (C key hold) -> Unit beeps.

- Shutdown and fill one bank with memory.

- Wait 15 minutes for EFI memories values to be deleted.

- Boot from DVD (C key hold) -> Access DVD first, but no boot.



TRIAL 6 - Boot from external Mac (Firewire + PC fully working).

This is the only trial missing before replacing the HDD of the unit... finger crossed.

http://forums.macrumors.com/showthread.php?t=271975



IDEAS AND CONCLUSIONS

- Any more ideas?

- How is it possible that a SW problem affects the HW in a way that can't be booted from DVD? Somethings is terribly wrong on iMac EFI design... terribly poor stability.


iMac 24 (2008), Mac OS X (10.6.4), VM847G4ZZE7

Posted on Apr 29, 2013 5:35 AM

Reply
6 replies

Apr 29, 2013 11:23 AM in response to cesar_spain

TRIAL 7 - NetInstall from Windows 8 Machine

a) Windows 8 Machine:

-Mac OS DVD on Windows 8 PC optical drive

-Install Network Client (just run setup.exe from DVD and follow the steps until everything is installed).

-Keep opened a window saying... machine is ready for Net Install

b) iMac machine

-Plugged iMAC to the very same ethernet switch of Windows 8 Machine. No DHCP servers on the network.

-Boot 1: Press N on boot -> Network icon flashing, but no success connecting

-Boot 2: Run StartUp Manager (holding ALT on boot)... iMac totally frozen.


Apparently, required HW intervention. So, SW errors induced critical HW errors on iMacs with no possible way out.

May 2, 2013 6:51 AM in response to cesar_spain

TRIAL 8 - Apple Hardware Test -> Grey screen of death without logo

a) Original Apple's Installation DVD on the machine

Installation DVD shows those details

DISC 1

Mac OS version 10.5.4

AHT version 3A152

Disc version 1.1

2Z691-6304-A

To use Apple Hardware Test, hold down the D key as the computer starts up.


b) Holding Down D key as the computer starts up -> Result: grey screen of death, nothing

May 3, 2013 2:52 PM in response to cesar_spain

TRIAL - 9 - Firmware restoration (not tested yet)

a) Download and burn Firmware Restoration CD for your iMac

iMac 8,1: http://support.apple.com/kb/TA24012

b) From power off state, press the power button and continue to hold it down until the "Sleep" LED blinks rapidly three times, then slowly three times, then rapidly three more times... this could be chimes, instead of LED blinks! Keep the power button pressed down.

c) Insert the Firmware Restoration CD you have burned into the iMac's CD drive, then release the power button.

d) Monitor the "Progress Bar" beneath the Apple logo as the restoration process updates your iMac's firmware, taking care not to disconnect the power, shut down your computer or restart your computer (otherwise, you will have to start over). The iMac will restart automatically once the firmware restoration is complete.

May 4, 2013 7:05 AM in response to cesar_spain

Dear all:

Thank you for having this forum fully working.

My iMac 24" Aluminium (november 2008) can't boot, completely frozen, although all HW are perfectly working.

I'll try to explain the issue best I can.

SYMPTOMS

- After a chime... grey screen of death without Apple's logo.

- No bootable devices detected (either HDD or DVD), when you hold ALT (Option) while booting.

- No way to force boot from DVD.

CAUSE OF PROBLEMS

a) HDD has 3 partitions created by DiskUtils:

/dev/disk0s2= Mac OS(HFS+)

/dev/disk0s3= Linux DVD Installer (FAT32)

/dev/disk0s4= User Data(HFS+).

b) rEFIt installed and fully working on the system ( http://refit.sourceforge.net/ )

c) Linux DVD installer partition was filled this way:

dd if=/path/to/linux.iso of=/dev/disk0s3

As you can see, there are no HW errors at all, everything was perfectly working before dumping the Linux iso into FAT partition.

TEST BED

In the process of dealing with iMac booting problems I organized a test bed which allow to detect where the booting is failing:

STAGE 0 - Setting initial boot memory conditions.

STAGE 1 - Reset NVRAM memory to factory defaults.

STAGE 2 - Booting from external device.

STAGE 3 - Reinstall iMac firmware.

STAGE 4 - Hardware intervention.

Before running the test bed:

a) Unplug all devices except USB keyboard (no wireless keyboard, no mouse... you can plug an USB mouse once you see the graphical user interface up and running).

b) Combination of keys available on booting:

http://support.apple.com/kb/ht1533

STAGE 0 - Setting initial boot memory conditions

This bundle of tests must be executed before any test of next stages.


TEST 0.1 - Erasing booting memory values.

Leave the iMac disconnected from all wires (especially power cord) for 15 minutes for memories to loose their values.

http://www.youtube.com/watch?v=JId524890....


TEST 0.2- Resetting PRAM memory.

a) Press Power button

b) Press CMD+ALT+P+R keys while black screen, before you hear the chime.

c) Hold these keys until you hear 3 chimes (3 reboots).

http://support.apple.com/kb/ht1379.

STAGE 1 - Reset NVRAM memories to factory defaults.

TEST 1.1 - Validate machine with Apple's Hardware Test.


=> Detect Hardware errors with Apple's Hardware Test

a) Original Apple's Installation DVD on the machine

Installation DVD should show something like this

DISC 1

Mac OS version 10.5.4

AHT version 3A152

Disc version 1.1

2Z691-6304-A

To use Apple Hardware Test, hold down the D key as the computer starts up.

b) Holding Down D key as the computer starts up

http://support.apple.com/kb/HT1509.


=> Hardware OK: continue with Stages 1, 2 and 3

=> Hardware Failure: jump to Stage 4 (skip Stages 1, 2 and 3)

=> Unable to run Apple's Hardware Test: jump to Stage 3, firmware restoration


TEST 1.2 - Change RAM Configuration: amount or disposition.

a) Open RAM Slot

b) Extract RAM stick from Slot.

c) If you only have one RAM stick, reintroduce it in the unused empty slot of memory.


TEST 1.3 - Resetting PRAM memory.

Please check TEST 0.2

STAGE 2 - Booting from external device


TEST 2.1 - Boot from DVD.

a) Introduce Apple's Mac OS original DVD on the unit.

b) Run Test 0.1 and Test 0.2


=> Force DVD as Booting Device.

c) Press power button.

d) Press C key while black screen, before you hear the chime.

e) Keep hold the C key until you see the MacOS installer window.

http://support.apple.com/kb/ht1533


=> If still no boot from DVD: StartUp Manager with DVD inside the machine.

c) Keep hold Power Button 10 seconds to reboot the machine.

d) Press ALT key while black screen, before you hear the chime.

e) Keep hold the ALT key until you see the StartUp Manager.

f) From StartUp Manager, choose DVD as booting option.

https://discussions.apple.com/thread/138...


=> If still no boot from DVD: StartUp Manager without DVD inside the machine.

c) Keep hold Power Button 10 seconds to reboot the machine.

d) Press F12 key while black screen, before you hear the chime.

e) Keep hold the F12 key until DVD is spelled from the iMac.

f) Run StartUp Manager again (see steps above) .

g) Insert Apple's Mac OS DVD on machine while StarUp Manager is running.

h) From StartUp Manager, choose DVD as booting option.

https://discussions.apple.com/thread/138...


TEST 2.2 - Firewire cable and Target Mode: run installer from external Mac.

http://forums.macrumors.com/showthread.p...


TEST 2.3 - Remote Installation.

You can run this test twice: remote installation from PC and MAC.


=> Remote Installation Server on PC/MAC:

a) Mac OS DVD on PC/MAC optical drive

b) Install Network Client (just run setup.exe from DVD and follow the steps until everything is installed).

c) Keep open a window saying... machine is ready for Remote Install.


=> Physical Direct Network Connection between Remote Installation Server and iMac

a) Unplug power cord from iMac for 15 minutes.

b) Connect to the Server Machine this way:

Option 1.- Crossover Ethernet wire direct connection,

Option 2.- Using an Ethernet switch with no additional devices plugged to the switch.


=> StartUp Manager on Client

a) Run Test 0.1 and Test 0.2

b) Press power button.

c) Press ALT key while black screen, before you hear the chime.

d) Keep hold the ALT key until you see the StartUp Manager.

e) From StartUp Manager, choose NetInstall as booting option.

http://support.apple.com/kb/PH6450


TEST 2.4 - NetInstall.


=> Prepare NetInstall Mac OS NetBoot Server

Option 1 - Using Mac OS X Server

http://support.apple.com/kb/HT4178

Option 2 - Using Linux Server

https://docs.math.osu.edu/linux/how-tos/...


=> Force Boot from the Network

a) Run Test 0.1 and Test 0.2

b) Press Power Button.

c) Press N key while black screen, before you hear the chime.

d) Keep hold the N key until you see the Mac OS X Installation screen.


=> If no NetBoot after 15 minutes: NetBoot from StartUp Manager

a) Keep hold Power Button 10 seconds to reboot the machine.

b) Press ALT key while black screen, before you hear the chime.

c) Keep hold the ALT key until you see the StartUp Manager.

d) From StartUp Manager, choose NetInstall as booting option.


TEST 2.5 - Apple's Mac OS Installer/Reparation from External USB HardDrive.

Very unlikely to work.


=> Create Bootable OS X USB device

a) Format HDD with GUID partition.

http://support.apple.com/kb/PH7247

b) Fill the partition with the Mac OS X installer (only the version your iMac came with, no newer, no older).


=> Boot iMac from USB device

http://support.apple.com/kb/HT1948

STAGE 3 - Reinstall/Repair iMac Firmware


TEST 3.1 - Using Firmware Reinstallation CD.

a) Download and burn Firmware Restoration CD for your iMac

iMac 8,1: http://support.apple.com/kb/TA24012

b) From power off state, press the power button and continue to hold it down until the "Sleep" LED blinks rapidly three times, then slowly three times, then rapidly three more times... this could be chimes, instead of LED blinks! Keep the power button pressed down.

c) Insert the Firmware Restoration CD you have burned into the iMac's CD drive, then release the power button.

d) Monitor the "Progress Bar" beneath the Apple logo as the restoration process updates your iMac's firmware, taking care not to disconnect the power, shut down your computer or restart your computer (otherwise, you will have to start over). The iMac will restart automatically once the firmware restoration is complete.


TEST 3.2 - Using Apple's Propietary Software.

Contact Apple's Technical Support to know the price.

STAGE 4 - Hardware Intervention


TEST 4.1 - Replace the faulty Hardware on your own.

a) To detect faulty Hardware, please run Test 1.1

b) Replace the Hardware following those instructions:

http://www.youtube.com/watch?v=3w6E2_Xqa...


TEST 4.2 - Contact Apple's Technical Support.

iMac 24" Aluminium -> No way to boot from DVD

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.