HT203384: iCloud: Troubleshooting the Find My iPhone app
Learn about iCloud: Troubleshooting the Find My iPhone app
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All replies
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Helpful answers
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Apr 29, 2013 6:48 PM in response to Mark2412by randers4,You can't set up Find My iPhone on a PC. You can only set it up on an iOS device or Mac (see http://help.apple.com/icloud/#mmfc0f0c67). You can, however, use Find My iPhone from your PC to track a device with Find My iPhone enabled on it by going to icloud.com, as explained here: http://help.apple.com/icloud/#mmfc0f2442.
Also, you can't sync your Windows XP computer with iCloud. iCloud requires Vista SP2 or higher (see http://www.apple.com/icloud/setup/pc.html).
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Apr 29, 2013 7:12 PM in response to randers4by Mark2412,Hi thanks for that. I have installed icloud as it says to do. I click on Find my Iphone and a message box pops up. It says;
Cant load find my Iphone.
There was a problem loading the application.
Regards,
Mark
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Apr 29, 2013 7:14 PM in response to Mark2412by randers4,What are you trying to install the Find My iPhone app on?
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Apr 29, 2013 7:45 PM in response to Mark2412by randers4,You can only install the Find My iPhone app on an iPhone, iPod Touch or iPad. To use Find My iPhone from your computer, you go to www.icloud.com with your browser, sign into your iCloud account and clidk on the Find My iPhone symbol. This is explained in this article: http://help.apple.com/icloud/#mm6b1aa045 under "Access Find My iPhone from a computer".
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Apr 29, 2013 7:55 PM in response to randers4by Mark2412,Ive done that. And i still get the same message.
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Apr 29, 2013 8:04 PM in response to Mark2412by randers4,Sorry, I misunderstood you. I thought you were trying to use the app, not the website. I'm not sure what would be causing that. If you're using Windows Explorer, make sure it's up to date. Also try restarting your computer. If none of this works, you might try using a different browser such as Apple's Safari or Google's Chrome.
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