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My IPhone5 won't text other IPhones.

7232 Views 6 Replies Latest reply: Sep 27, 2013 1:06 PM by 805Librarian RSS
Marty23 Calculating status...
Currently Being Moderated
Apr 29, 2013 6:41 PM

Please help.  My Iphone5 was texting perfectly to both iphones and non-iphones but now it won't text to other iphones.  I can text and receive texts from any phone other than an Iphone.  Incoming IPhone texts appear on my IPad and Mac but not on my phone.  When I try to send a text to another IPhone, it doesn't appear on my friend's iphone.  This problem only occurs when I try to message other IPhones ... it still works with droids, etc.  I'm wondering if I inadvertently changed something in my settings.  Any suggestions???

iPhone 5, iOS 6.1.3
  • ChrisJ4203 Level 7 Level 7 (26,515 points)
    Currently Being Moderated
    Apr 29, 2013 6:44 PM (in response to Marty23)

    Go into Settings>Messages>see if iMessage is activated. If so, see what the send & receive at settings are, as well as if you have start messages from, and see if it is your cell number. See this support document also http://support.apple.com/kb/TS2755

  • ChrisJ4203 Level 7 Level 7 (26,515 points)
    Currently Being Moderated
    Apr 29, 2013 7:14 PM (in response to Marty23)

    You don't say if iMessage was activated. Try a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and release. This will have no affect on data on the device. See if it works after that. If not, then go to Settings>General>Reset>Reset Network Settings. While this will delete the wifi passwords for existing networks, it does refresh the network. You will have to do into Settings>Messages and activate iMessage again. You will probably need to activate Facetime again as well.

     

    I don't know of an Apple store that charges $20 to fix a phone. If the phone is in warranty and has a defect, they will judge if it should be replaced.

  • ChrisJ4203 Level 7 Level 7 (26,515 points)
    Currently Being Moderated
    Apr 29, 2013 8:26 PM (in response to Marty23)

    Glad everything is working.

  • 805Librarian Calculating status...
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    Sep 27, 2013 1:06 PM (in response to ChrisJ4203)

    I was having this same iMessage issue today.  It was so frustrating.  I'm so glad I came here for help.  I reset network connections and now everything works perfectly.  Thanks so much!

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