resetting the apple tv didn't work, and the screen is unresponsive setting date and time, what next?

resetting the apple tv didn't work, and the screen is unresponsive setting date and time, what next?

AppleTV 2

Posted on Apr 29, 2013 7:03 PM

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1 reply

May 2, 2013 7:21 AM in response to laaf

Good morning laaf!


Have a look at this article. Under the section titiled "If your Apple Remote isn't working with Apple TV" are some good step for troubleshooting.


Apple TV: Basic troubleshooting

http://support.apple.com/kb/HT1551


Beyond that you may need to restore the software on the AppleTV itself. This article will walk you through those steps. If you still have issues, then your best bet will be to contact Apple Support.


Apple TV (2nd and 3rd generation): Restoring your Apple TV

http://support.apple.com/kb/HT4367


Contact Apple Support

http://www.apple.com/support/contact/


-Griff W.

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resetting the apple tv didn't work, and the screen is unresponsive setting date and time, what next?

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