2 Replies Latest reply: May 6, 2013 4:21 PM by John Gilmo
John Gilmo Level 1 Level 1

I had to change from iCloud Control panel 2 back to version 1 because of highlighting issues.  Since then, iCloud calendar and contacts and my Outlook 2007 are syncing fine, but my iPhone 5 is not syncing with either of them. 

 

Thanks in advance for any help!


Windows Vista
Reply by jason269 on May 2, 2013 7:27 AM Helpful

Hello, John!

 

I see that you are not having and issue with the syncing between your computer and iCloud.  So we would need to look into the device settings to make sure all settings mirror what is set in the iCloud Control Panel.  I have included a couple articles that will assist you in troubleshooting your iPhone 5.  See the sections in the articles below referring to your iOS devices. 

 

iCloud: Troubleshooting iCloud Contacts

http://support.apple.com/kb/ts3998

 

iCloud: Troubleshooting iCloud Calendar

http://support.apple.com/kb/TS3999

 

Cheers,

 

Jason H.

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