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"An unknown error occurred (-42110).

I get this error box as soon as i open Itunes, even when i open it in Safe Mode. I tried moving all the third party pluggins with no effect. I tried re-instaling Itunes and running the Run Diagnostics.


This error is not preventing me from using Itunes, but it opens every time and prevents me from exiting the program without clicking the Accept button.


Any help would be really great because this is becoming quite annoying.

Itunes-OTHER, Windows 7

Posted on Apr 29, 2013 7:39 PM

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Question marked as Best reply

Posted on May 2, 2013 7:30 AM

Hello sergioferrero98,


Wlecome to the Apple Support Communities, there are a few more steps for troubleshooting this issue.

One would be to double check that when you unistalled iTunes that you follow the steps in this article.


Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

http://support.apple.com/kb/HT1923


Another one would be isolating it down to your user on your computer or is it happening system wide for all users. Check out this article on how to isolate that.


iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

http://support.apple.com/kb/TS1717


Regards,

-Norm G.

1 reply
Question marked as Best reply

May 2, 2013 7:30 AM in response to sergioferrero98

Hello sergioferrero98,


Wlecome to the Apple Support Communities, there are a few more steps for troubleshooting this issue.

One would be to double check that when you unistalled iTunes that you follow the steps in this article.


Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

http://support.apple.com/kb/HT1923


Another one would be isolating it down to your user on your computer or is it happening system wide for all users. Check out this article on how to isolate that.


iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

http://support.apple.com/kb/TS1717


Regards,

-Norm G.

"An unknown error occurred (-42110).

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