i am not able to get name of the person when he is calling for which i have already saved the no. on my contact list i have reseted my phone twice help me out

hello i have started using iphone 5 for which i downloaded my contacts from i clouds i am not able to get name of the person when he is calling for which i have already saved the no. on my contact list i have reseted my phone twice its only showing the names of the person whose no. i have saved it with the country code i am staying in india new delhi pls help me i am fed up not able to get the name of person who is calling