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Shiye
Level 1 (0 points)

Q: is there a way to cancel a paid iCloud program and get money back?

Hi,

 

i've just updated my iCloud program to 25GB but I found that it's too much for me as I don't need all this space

How can I cancel the program?

I'm still in the 15 days...

 

Thanks,

Shai.

iPhone 5, iOS 6.1.2

Posted on Apr 30, 2013 3:04 AM

by Eric Ross,Solvedanswer
Eric Ross Eric Ross
Level 6 (11,686 points)
A:

Cancellations and Refunds

All fees and charges paid by you in relation to the Service are nonrefundable, except as required by law or as otherwise stated herein. You may contact Apple for a full refund within 15 days of an initial upgrade purchase or within 45 days of a subsequent yearly payment. To request a refund as described herein go to www.apple.com/support/icloud for more details. Applicable local law may vary this policy. Please contact iCloud Support for details.

You can cancel your subscription by downgrading your storage to the free 5GB plan under Storage Plan in your iCloud Account Information on your device, from your iCloud Account view in System preferences on your Mac, or from your iCloud Account view in the iCloud Control Panel for Windows on your PC. Your paid subscription will be cancelled on your next annual billing date. Partial refunds are available where required by law.

Take a look at the full iCloud Terms and Conditions.

Posted on Apr 30, 2013 3:08 AM

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Shiye

Q: is there a way to cancel a paid iCloud program and get money back?

  • All replies
  • Helpful answers

  • by Eric Ross,Solvedanswer

    Eric Ross Eric Ross Apr 30, 2013 3:08 AM in response to Shiye
    Level 6 (11,686 points)
    Apr 30, 2013 3:08 AM in response to Shiye

    Cancellations and Refunds

    All fees and charges paid by you in relation to the Service are nonrefundable, except as required by law or as otherwise stated herein. You may contact Apple for a full refund within 15 days of an initial upgrade purchase or within 45 days of a subsequent yearly payment. To request a refund as described herein go to www.apple.com/support/icloud for more details. Applicable local law may vary this policy. Please contact iCloud Support for details.

    You can cancel your subscription by downgrading your storage to the free 5GB plan under Storage Plan in your iCloud Account Information on your device, from your iCloud Account view in System preferences on your Mac, or from your iCloud Account view in the iCloud Control Panel for Windows on your PC. Your paid subscription will be cancelled on your next annual billing date. Partial refunds are available where required by law.

    Take a look at the full iCloud Terms and Conditions.

  • by Shiye,

    Shiye Shiye May 1, 2013 7:17 AM in response to Eric Ross
    Level 1 (0 points)
    May 1, 2013 7:17 AM in response to Eric Ross

    Hi,

     

    Thanks Eric for the advice.

    I've just talked with a support guy and everything is perfect now.

     

    So, thanks again Eric....

     

    Shai.