3 Replies Latest reply: May 1, 2013 9:07 AM by keeferaf
zebraslayer Level 1 Level 1 (0 points)

I have recently downloaded the new itunes. My computer will open itunes but then a screen pops up that says Itunes has stopped working and must close. This happens every time and i can not by pass it. I am afraid all my music is gone as well. I found on my computer that its an incompatible app. What does that mean exactly? Was itunes installed incorrectly? I have had itunes on my computer before and worked just fine and had no problems. Is it possibly a computer issue or Itunes? Need help thanks

Windows 7