IPhone 5 keeps restarting its self?

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IPhone 5 keeps restarting its self?

It only seem to restart when im using it. Sometimes it wont even come back on when i try and turn it on. Ill put it on the charger when thst happens and the appl logo will pop up then go away and become a black screen again.Also my battery will say 100% it will restart then be at 1%. or if it doesnt reset it will say 100% or what ever i take it off the charger at it will be at that % all day until it dies no warnings or anything. Anyone know whats wrong ?? ive had this phone phone for less then then two months/. please help.

iPhone 5

Posted on Apr 30, 2013 11:26 AM

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Answer 1

Apr 30, 2013 12:13 PM in response to Airica93

1. Try doing a hard reset:

Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.

2. If that doesn't solve the issue, backup the device and restore it as new.

In that case, use: http://support.apple.com/kb/HT4137

NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.

If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions

Good luck 🙂

Stijn

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Answer 2

Mar 5, 2014 8:14 PM in response to jesterwylde

My iPhone is doing the same thing. Also if the iphone is shaken you can hear something moving back and forth like a loose part. I have tried all your steps and it still restarts.

Do you think apple will replace even after my warranty has expired?

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Answer 3

Mar 7, 2014 3:22 PM in response to mattman4723

I have the exact same problems. I got a replacement iphone 5 about 6 months ago and noticed that I can hear something moving back and forth inside. Regardless, my phone is now out of warranty and the best Apple could do for me was offer me a replacement iphone 5 with a 3 month warranty for $259.

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