Why I Had to pay without buying anything from the apple products???

Question

Level 1

0 points

Dear friends:

My credit card was billing like these:

12 Mar 2013 Apple itunes store-HKD itunes.com LU 178.00

12 Mar 2013 Apple itunes store-HKD itunes.com LU 338.00

16 Mar 2013 Apple itunes store-HKD itunes.com LU 488.00

16 Mar 2013 Apple itunes store-HKD itunes.com LU 338.00

18 Mar 2013 Apple itunes store-HKD itunes.com LU 488.00

18 Mar 2013 Apple itunes store-HKD itunes.com. LU 338.00

Would you check it out ????

Posted on Apr 30, 2013 12:05 PM

Reply

Answer 1

we are not Apple employees here, you're not addressing Apple. For this issue, you should contact the iTunes store support, they can assist.

1. Go to expresslane.apple.com

2. select 'itunes' and then 'itunes store' on the right

3. select a topic and a subject

4. click 'continue' and then 'email'

5. fill out the form and explain your situation

6. they will respond within 24 hours usually

Good luck 🙂

Stijn

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Answer 2

Level 5

6,530 points

You didn't give your Apple id and password to someone else did you ?

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Answer 3

Level 10

230,371 points

You, my friend, have had your iTunes account hacked.

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Answer 4

Level 10

170,206 points

Or you inadvertently made a bunch of in-app purchases, such as coins, gems, additional levels etc. in some game.

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