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Iphone 4s charging,battery life problems, HELP

My iphone 4s was fully charged this morning at 7am and by 11am it was at 1% . Then had it charging and it was at 13% and unplugged it then when I pluged it back in it was at 1% again. why is this happening. I have low brightness and no apps running.

iPhone 4S, iOS 6.1.3

Posted on Apr 30, 2013 1:16 PM

Reply
1 reply

May 2, 2013 2:27 PM in response to katie2277

Hi katie2277,


The link below will review steps for optimizing the battery life on your iPhone.

http://www.apple.com/batteries/iphone.html


If trying these steps does not resolve your issue, a telephone Technical Advisor or Genius at a Retail store can run some diagnostics for you.


Contact Apple Support

Save time by starting your support request online and we’ll connect you to an expert.

U.S. iPhone technical support:
(800) MY-IPHONE (800-694-7466)

See all worldwide support telephone numbers

Make an appointment at an Apple Retail Store Genius Bar


Hope this helps ...


- Judy

Iphone 4s charging,battery life problems, HELP

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