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Need help asap. Error. Cannot connect at all with my iPod.

My iTunes brings a pop-up saying that my mobile device app is installed wrong and I have redownloaded iTunes 5 times to try and fix this. Now when I try and hook up my iPod it says that the mobile device app needs to be newer so reinstall iTunes and the mobile app. I have 5 times. I really would like to be able to connect my iPod soon. Thank you. 🙂

iPod touch (4th generation), iOS 6.1.3

Posted on May 1, 2013 12:05 AM

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Posted on May 1, 2013 2:05 AM

have you completely removed iTunes and all its components before reinstalling ?


Try this: http://www.apple.com/nl/support/itunes/contact/ , it's very important to remove everything before reinstalling 🙂


Message was edited by: jesterwylde

3 replies

Need help asap. Error. Cannot connect at all with my iPod.

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