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I deleted an app then tried to install another app but it won't allow.also I can't tap on items attached to emails

I deleted an app then tried to download a different app but system now won't let me? Also when reading emails the frame freezes if I tap on any attachments .

iPad

Posted on May 1, 2013 5:29 AM

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3 replies

May 3, 2013 9:08 AM in response to 16david56

Hi 16david56! Thanks for using the Apple Support Communities!


I have reviewed your issues and I have found a couple articles that I believe will be relevant to the issues you are seeing. This article:


iOS: Troubleshooting applications purchased from the App Store

http://support.apple.com/kb/ts1702


and this article:


Troubleshooting iPhone, iPad, and iPod touch accessories

http://support.apple.com/kb/ts2634


should help you get on the right path to resolving both issues. If you are still having issues after completing the rest of the steps in that article, then I would advise that you visit getsupport.apple.com and choose one of the support options to get in touch with an Apple technician to resolve your issue.


Regards,

Braden

I deleted an app then tried to install another app but it won't allow.also I can't tap on items attached to emails

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