Hi, I've just bought the Apple TV 3rd generation and it worked until it asked me to do an update, now it simply won't switch on. There is no power light and I've tried connecting it to three different PC's and it is not recognised. I've also checked the batteries in the remote and they are tested and working.
Can anyone help me?
Thanks,
Andy
iPad, iOS 5.1.1
Hello Andy.
I would try the article listed below. The two sections I would follow would be "Restarting your Apple TV (2nd or 3rd generation) with an aluminum Apple Remote" and 'Restarting your Apple TV without a remote".
Apple TV (2nd and 3rd generation): How to restart your Apple TV
http://support.apple.com/kb/HT3180
If the unit is able to power on and registers on your tv but is unresponsive after the first steps are processed, a restore might be needed. Below is the article that helps your process this.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
Cheers,
Jason H.
apple tv has no light
