I'm unable to login at Ichat, why?

When I try to login, it says that i can't because my passwork or username is not correct. I've tried everything possible and i already looked up my passwork in my key chain but when i fill that passwork in, it still doesnt work. What can i do? I also tried to make a new account at AIM but that also failed.

MacBook Pro, Mac OS X (10.7.5)

Posted on May 1, 2013 12:30 PM

Reply
4 replies

May 2, 2013 1:42 PM in response to nikkikok

Hi,


So this is iChat 6 (Specs says OS X 10.7.5)

Therefore this version of iChat can use @me.com and @icloud.com IDs issued from the iCloud registration.


In this case you enter these AIM valid Names under AIM in the options to Add new Account (Not the MobileMe which is in fact for MobileMe issued @me.com names which are subtly different.)


The password has to be 16 characters or less as the AIM servers cannot cope with higher.


iChat 6 is where apple changed the way AIM gets to "Read" the password.

The App also logs into Apple and with this will then allow AIM to "See" the password.

After that point the password still has to work on the AIM site hence the limit to the password.


AIM registrations do now seem to give you an @AIM.com email type ID straight away rather than a plain User name as before.


User uploaded file
9:42 PM Thursday; May 2, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

May 8, 2013 12:11 PM in response to Ralph-Johns-UK

Not to hyjack the post, but I have read several of Ralph's posts in trying to figure out why iChat gives me the mesage "the login or password is incorrect."


I am trying to set up an external drive with that can also be used to start her laptop if her internal drive dies.


Lion 10.7.5

iChat 6.0.2

Password 8 charaters long, number and upper case included

The password and ID works on iCloud.com and her iCloud email account.

Set up using AIM account type (also tried .me and .mac account types before reading your posts, she only has an iCloud account)

Server shows as api.oscar.aol.com

Port is 443 and Use SSL is checked. (tried it uncheck and still get the same message)


In fact, I just tried my iCloud accound and get the same message. Also tried one of my daughters AIM accounts, which loged on to aol.com and still get the same message.


If you cover iChat 6 on your web sight, please point me to that as I do not mind reading how to fix things, but I cannot seem to find it.


Thanks


Jim Mol

May 8, 2013 1:27 PM in response to James Mol

HI,


Just to clear some description type things up.


iCloud is essentially a service that Apple Provide.

The ID you register with it can be an Apple ID that you have had for some while and may be an external to Apple email (mine is from a Dial Up ISP)


The registration process gave me an @me.com name as I did it close to the end of MobileMe and the start of iCloud.

I understand now you get an @icloud.com email.


So you may have an @iCloud Email as you have registered for iCloud.

You may alao have an Original Apple ID (which is an email) that is now linked to the iCloud Service and deemed to be your "iCloud" ID.


Either the original ID or the @iCloud.com ID gets you access to iTunes Store, App Store, the iCloud web page, the iCloud Services from the System Preferences such as Mail and Contacts syncing etc - whilst using the same password.


I am not sure if you can register for iCloud without providing a Recovery/Verification email as I converted an existing Apple ID into an iCloud one.

Many people who were using MobileMe before hand also "Converted" in this way.


If you only have an @icloud.com ID then enter it as if it were and AIM name but type it in full (username@icloud.com).

In Messages in Mountain Lion this becomes the standard way to enter all AIM and AIM Valid ID.


If you are trying an AIM registered name then it should work if you enter it the same way as the name is entered elsewhere. Commonly this is the username only with no suffix (@aol.com or @aim.com).


Port 443 is normally open in the Mac Firewall when it is on.

However the Mac Firewall also needs Apps to be listed to be allowed when it is On.


Port 443 should also be open in your router.


I delayed getting a Lion capable computer (I have an early intel MacBook Pro and thought this would cope).

I then switched to Mountain Lion without preserving an Lion partition anywhere.

As consequence and due to time restraints at the present time I have not updated my website.

It has less on iChat 5 than it does on iChat 4 but there were very few changes.

iChat 6 only really adds the Yahoo option to a fairly stable app.


The main changes are in the support structure.

IMAgent takes over for iChatAgent and it also deals with FaceTime.

In /Library/Frameworks and Private Frameworks the items that "run" the app are in different places and involve different items to earlier versions.



User uploaded file
9:27 PM Wednesday; May 8, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I'm unable to login at Ichat, why?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.