Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.
For how to restore:
To restore from backup see:
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
When you connect an iPod that is in recovery mode to a computer iTunes will say it found an iPod in recovery mode. Did you get that message?
- Try DFU and recovery mode a few more times since it can be tricky to get the button-pushing timing correct.
- Try using this program to place the iPod in recovery mode
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer