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I cant access itunes store please please help ! Thankyou

i am really struggling to connect to itunes store , i am running windows vista and when i try to connect to itunes store it just does not connect i have tried removing and reinatalling i tunes , ensured that the firewall allows i tunes through opend ports 80 and 443 removed itunes from app data as suggested on the net and still it doesnt connect , i am befuddled as to what to do next , please hel


Thankyou

iPod classic, Windows Vista

Posted on May 1, 2013 1:41 PM

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1 reply

May 1, 2013 2:11 PM in response to paul747400

Problems connecting to the iTunes Store often stem from issues with the Windows firewall or a firewall in a router, a privacy filter (such as McAfee Internet Privacy Service or Norton Internet Security), an antivirus/antispyware utility, or a download accelerator. Start here:


iTunes for Windows: iTunes Store Connection Troubleshooting


iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls


iTunes for Windows could not establish a secure connection to the iTunes Store


iTunes for Windows: Possible iTunes Store Errors


for some basic tips to start isolating the cause of the problem. What you may need to do is temporarily disable any such service and see if that fixes the problem. If so, then if it's a firewall/Internet filter that's causing the problem and you'll need to set the offending service to allow iTunes to connect to the iTunes Store.


Hope this helps.

I cant access itunes store please please help ! Thankyou

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