HT203527: Get help using iCloud storage

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Singhart
Level 1 (0 points)

Q: why cant I backup my iCloud on my iPhone?

I am having difficulty on backup of my iPhone on the iCloud.  It says i do not have enough storage space available when I have deleted most of my photos to save storage spaces?

iPhone 4S

Posted on May 1, 2013 3:32 PM

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Singhart

Q: why cant I backup my iCloud on my iPhone?

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  • by pvonk,

    pvonk pvonk May 2, 2013 1:53 PM in response to Singhart
    Level 6 (13,739 points)
    May 2, 2013 1:53 PM in response to Singhart

    The problem could be that you don't have enough storage on the device itself, not on iCloud.  Go to Settings>General>Usage to see how much "Storage" you have available.  Farther down the list is the available storage on iCloud.

     

    Also check:

    Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud.

     

     

    A device needs many MB of storage in order to perform a backup to iCloud.

     

    Also see:  http://support.apple.com/kb/ht4847