1 Reply Latest reply: May 4, 2013 6:45 AM by sterling r
klundie Level 1 Level 1

Basically, I've already described the problem. Some songs play perfectly fine in itunes but the same songs corrupt when placed on different devices of varying age. Therefore, I don't think there's something wrong with the original file and I don't think there's something wrong with all of my devices. Why is this happening and how can I fix it?

iPod classic, Windows 7
  • sterling r Community Specialists Community Specialists

    Hello there klundie,


    I was researching the issue you are experiencing, and have come to the conclusion that the songs in question may need to be converted and re imported. This article, iTunes: How to convert a song to a different file format outlines how to re import songs that are already in your itunes library, which I believe will resolve the issue.


    You can find the article here: http://support.apple.com/kb/HT1550


    To convert a song's file format:

    1. Open iTunes Preferences.
      Windows: Choose Edit > Preferences.
      Mac: Choose iTunes > Preferences.
    2. Click the General button, then click the Importing Settings button in the second section of the window.
    3. From the Import Using pop-up menu, choose the encoding format that you want to convert the song to, then click OK to save the settings.
    4. Select one or more songs in your library, then from the Advanced menu, choose one of the following (The menu item changes to show what's selected in your Importing preferences):

      • Create MP3 version
      • Create AAC version
      • Create AIFF version
      • Create WAV version
      • Create Apple Lossless version

    If you haven't imported some songs into iTunes yet, you can import and convert them at the same time. This will create a converted copy of the file in your iTunes Library based on your iTunes preferences. To convert all the songs in a folder or on a disk, hold down the Option key (Mac) or Shift key (Windows) and choose Advanced > ConvertImport preference setting. The Import preference setting will match what you chose in step 3. iTunes will prompt you for the location of the folder or disk you want to import and convert. All the songs in the folder or on the disk will be converted. Note: Some purchased songs are encoded using a protected AAC format that prevents them from being converted. iTunes Plus purchases are not protected and can be converted.

    The song in its original format and the newly converted song appear in your library.


    All the best,