Argonese

Q: Unable to Print on HP 2570 Connected to Asus RT-N66U

I am in the process of setting up my Imac (new to mac) to print.  I have the Imac connected via ethernet cable to an ASUS RT-N66U.  I have an HP 2570 connected to the ASUS via USB.  When I follow the instrux on the ASUS site, I get all the way to clicking add the printer, I get an error message  "Unable to verify the printer on your network." "Unable to connect to ‘192.168.1.1’ due to an error. Would you still like to create the printer?"   Not sure what I am doing wrong, I am hoping someone here has had a similar experience.

iMac (27-inch, Late 2012), OS X Mountain Lion (10.8.3)

Posted on May 1, 2013 7:24 PM

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Q: Unable to Print on HP 2570 Connected to Asus RT-N66U

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  • by rkaufmann87,

    rkaufmann87 rkaufmann87 May 1, 2013 7:37 PM in response to Argonese
    Level 9 (58,164 points)
    Photos for Mac
    May 1, 2013 7:37 PM in response to Argonese

    You have a peer to peer network setup , this is the worst type of network you can have. Connect both computers to your router either via wi-fi or either net and then turn on printer sharing on OS X (Google it) and do the same with the version of MS Windows you have installed on your PC.

  • by Argonese,

    Argonese Argonese May 2, 2013 5:07 AM in response to rkaufmann87
    Level 1 (0 points)
    May 2, 2013 5:07 AM in response to rkaufmann87

    I no longer have a PC - what I have is the new Imac connected to the ASUS RT-N66U router via ethernet cable.  The HP 2570 Printer is connected via USB.  The Router recognizes the Printer.  When I try to add the printer to the Imac - I get the error message listed above.

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 May 2, 2013 5:51 AM in response to Argonese
    Level 9 (58,164 points)
    Photos for Mac
    May 2, 2013 5:51 AM in response to Argonese

    Then follow the simple instructions in Apples newsletter about Printing Overview OS X Lion.

  • by Argonese,

    Argonese Argonese May 2, 2013 9:22 AM in response to rkaufmann87
    Level 1 (0 points)
    May 2, 2013 9:22 AM in response to rkaufmann87

    I have followed the simple instructions and I get the error message. 

  • by Argonese,

    Argonese Argonese May 2, 2013 9:31 AM in response to Argonese
    Level 1 (0 points)
    May 2, 2013 9:31 AM in response to Argonese

    I should clarify.  The HP 2570 printer is connected to the ASUS Router via USB.  If I connect the printer directly to the Imac, I can print.  I must be doing something wrong with the router?

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 May 2, 2013 1:01 PM in response to Argonese
    Level 9 (58,164 points)
    Photos for Mac
    May 2, 2013 1:01 PM in response to Argonese

    Then it appears your router does not support that functionality of OS X, I'd recommend another router. The only routers I know that are are supported for USB printing through the router are Apple's Airport Extreme, Airport Express and Time Capsule.

  • by ShlomiL,

    ShlomiL ShlomiL May 2, 2013 1:00 PM in response to Argonese
    Level 3 (770 points)
    May 2, 2013 1:00 PM in response to Argonese

    Hi,

    The ASUS RT-N66U as a print server support specific models only, as you may find listed for the specific router / print server, only 3 HP models are listed by Asus as supported, as well it does not seems to support Mac OS X:

    http://event.asus.com/2009/networks/printersupport/rt_n66u.htm

     

    As your printer support Ethernet connection, try connecting it to your router via Ethernet and check if that work (I could not find much Mac information within its user guide so that depands if the router support a Mac OS envoirnment)

     

    Shlomi

  • by Argonese,

    Argonese Argonese May 2, 2013 7:29 PM in response to ShlomiL
    Level 1 (0 points)
    May 2, 2013 7:29 PM in response to ShlomiL

    The ASUS LAN screen shows both the Imac and it recognizes the HP Printer.  I have contacted ASUS with the issue since I can't seem to make any headway here.  I disagree with your statement that the ASUS does not support OS X or the HP 2570. 

  • by ShlomiL,

    ShlomiL ShlomiL May 3, 2013 4:05 AM in response to Argonese
    Level 3 (770 points)
    May 3, 2013 4:05 AM in response to Argonese

    Well. I did not stated that Asus does not support Mac envoirnment, only that the manufecturer's information does not list a such.

     

    Regarding the 2570 compatibility, It's Asus which does not list the printer compatible with the print server and not me.. the list above is taken from Asus web site, as listed on the user guide of the RT-N66U.

     

    I would suggest contacting Asus support for any assistant, it is a 3rd party hardware which offer this capability and they should know better what they products capable of doing..

     

    Shlomi

  • by branth,

    branth branth Jun 26, 2013 11:25 AM in response to Argonese
    Level 1 (0 points)
    Jun 26, 2013 11:25 AM in response to Argonese

    Well "nice" to see I'm not alone.  I am having the same problem with my Mac Pro and my ASUS RT N66U router and Brother Laser printer (HL 2070N).  Router sees the printer in USB slot.  Identifies it as Brother printer and I can see the printer in my printer to choose from box.  If I select the Brother, the print jobs goes off to print but when I go to Print Q the print job is there but error message says printer not on line.

     

    If I put USB directly into USB slot on Mac Pro works like butter.

     

    Any help from ASUS?  I tried playing around with Ethernet connection but haven't had any luck so far.

  • by AdeleMc,

    AdeleMc AdeleMc Jul 29, 2013 10:56 AM in response to branth
    Level 1 (0 points)
    Jul 29, 2013 10:56 AM in response to branth

    I had similar issue with HP Laserjet 2015d.  Went back over the Asus instructions for setting up a printer and saw that I neglected to add a setting.  System Preferences>Print & Fax>+ to add printer>Protocol: Line Printer Daemon - LPD, Address: enter your router's IP AND THIS IS WHAT I NMEGLECTED TO CHEK THE FIRST TIME Queue:LPRServer.

     

    Make sure LPRSERVER is selected.  Once I reinstalled using these instructions per the Asus website, my printer works fine with my router.

     

    I am running MacBook Pro

  • by branth,

    branth branth Jul 29, 2013 12:35 PM in response to AdeleMc
    Level 1 (0 points)
    Jul 29, 2013 12:35 PM in response to AdeleMc

    Still doesn't work for me.  Now I get printer busy.  Busy doing what I have no idea!! 

     

    But direct USB connection works so I'll live with it.  I'm using a Mac Pro Desktop and have extra USB slots added so no problem.  Plus I'm using handyPrint app so I can print from my iPad.  So as everytihng is working well I'll just leave it as is.  But thanks for the suggestion. Looked hopeful until I kept getting printer busy response.

  • by SMVMD,

    SMVMD SMVMD Jan 3, 2014 6:52 PM in response to Argonese
    Level 1 (0 points)
    Jan 3, 2014 6:52 PM in response to Argonese

    Argonese, I have this same issue with my new imac.  Did ASUS support ever help you get it resolved? 

  • by Argonese,

    Argonese Argonese Jan 3, 2014 7:26 PM in response to SMVMD
    Level 1 (0 points)
    Jan 3, 2014 7:26 PM in response to SMVMD

    Fraid not.  Never did get it working.  ASUS Support was no help - they claimed the printer was at issue - which could have been the case.  It was an old HP 875.  If and when I get a recent model printer, I would have another go at getting it to work.

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