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itunes wi-fi sync is greyed out on iphone as well as itunes control panel -iphone 4; v6.1.3

cannot sync phone with itunes app

iPhone 4, iOS 6.1.3

Posted on May 1, 2013 11:22 PM

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1 reply

May 4, 2013 9:02 AM in response to sandipn

Hello sandipn,


I was looking into the issue you are experiencing and found an article that covers how to setup wifi syncing and outlines the requirements for it. Its called iOS: Syncing with iTunes found here: http://support.apple.com/kb/ht1386.


There is a USB section and a Wifi section, which is the one you want.


Setting up syncing

Before setting up syncing you should download and install the latest version of iTunes. Wi-Fi syncing requires iTunes 10.5 or later and iOS 5 or later. You can change your sync options at any time. Each time you sync, content is synced between your iOS device and computer to reflect new, updated, or deleted content.

Wi-Fi syncing

  1. Open iTunes
  2. To set up Wi-Fi syncing, connect your iOS device to your computer with the included USB cable. Select your device under Devices on the left-hand side.
  3. In the Summary tab, select "Sync with this [device] over Wi-Fi".
  4. Whenever the computer and the iOS device are on the same network, the iOS device will appear in iTunes, and you can sync it. The iOS device will sync automatically when all of the following are true:
    • The iOS device is plugged in to power
    • iTunes is open on the computer
    • The iOS device and the computer are on the same Wi-Fi network
  5. While the iOS device appears in the left-hand column of iTunes, you can select the content tabs and configure sync options.
  6. Click Apply or Sync to sync the iOS device.

If the iOS device does not appear in the Devices section or you are unable to sync, please see this article for troubleshooting.

Take care,

Sterling

itunes wi-fi sync is greyed out on iphone as well as itunes control panel -iphone 4; v6.1.3

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