Currently Being ModeratedMay 4, 2013 8:53 AM (in response to lamstones)
Hey there lamstones!
I have found a couple of articles that may address your issues. The first is general information about using the Remote app, and it can be found here:
The second is an article that will help you troubleshoot any issues you may be seeing with the functionality of the Remote app, and it can be found here:
Thanks for using the Apple Support Communities!
Currently Being ModeratedMay 8, 2013 7:21 AM (in response to braden85)
Thanks for your response and I have used both of those articles but still cannot resolve the issue. i am pretty sure I have set all the required parameters but here are the two odd issues that may point to the source of my problem:-
1) in iTunes>preferemces>Devices, I cannot find a way of clicking for "look for ipad, iPhone, iPod remotes" option
2) Even though allowing signed application is enabled in my application firewall preference, everytime iTunes starts up, I still get a prompt to accept external connection to iTune - it is as if the firewall preference is not remembered.
I also have Rowmate runninn on my iPhone 5 and that works fine over WiFi with the Mini so I dont think it is general network connection issue but specificalt the Remote app with iTune!
Any further pointers will be greatly apreciated.
Currently Being ModeratedMay 9, 2013 6:04 AM (in response to lamstones)
Further update. I have 2 WiFi networks at home and today managed to get the Remote app working with iTune with the other network that runs WEP encryption instead of WPA2 like the one I have been trying. This is the only difference between the two networks that I could guess cause the problem. Anyone who may shed some light on this?
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