2 Replies Latest reply: May 6, 2013 9:21 AM by Nancy3
Nancy3 Level 1 Level 1 (0 points)

Google has installed something on my MacBook Pro.  It gives me ads, converts all my browsing, and has slowed down my computer to a crawl.  Please help me get rid of this problem.  Thanks

 

Nancy3


MacBook Pro, OS X Mountain Lion (10.8), Lion
  • sig Level 8 Level 8 (35,780 points)

    Google? What program did you install?

  • Nancy3 Level 1 Level 1 (0 points)

    sig, thank you for responding.  I do not know what was installed - I did nothing to agree to it that I am aware of.  One day I was surfing and my screen went crazy.  Next thing I knew everything was google, too many ads. their tool bar I think was also installed.  Went to their website and can't find info on how to stop them.

     

    They also took over my iPad and I thought that was taken care of by holding down the home key and turning off iPad.  Ads are less but still being redirected.

     

    Firefox is my primary search engine.  However, I do have Gmail and they own that .  Is that part of the problem?

     

    I appreciate your help.

     

    Nancy3