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How can I remove an "Uninstall MackKeeper" window that remains open after dragging the icon in the trash?

How can I remove an "Uninstall MackKeeper" window that remains open after both dragging the icon in the trash and then emptying the trash? The window does not allow for closing or minimizing and is dominant...it sits on top of whatever is open...CAN YOU HELP ME? :-0

MacBook Pro, Mac OS X (10.6.8)

Posted on May 2, 2013 8:46 AM

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3 replies

May 2, 2013 8:49 AM in response to thelovelymisserika

Welcome to the Apple Support Communities


Press Alt, Command and Esc keys, and quit all the listed applications. This should get rid of the MacKeeper window. If not, hold Control, Command and Eject keys to restart the computer


You mustn't install MacKeeper > https://discussions.apple.com/docs/DOC-3036 Also, if you have to uninstall MacKeeper, follow these steps > http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/

May 2, 2013 4:43 PM in response to thelovelymisserika

You didn't use the right method to uninstall it. Reinstall, then remove as follows.

"MacKeeper" has only one useful feature: it deletes itself.

Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.

IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.

In the Finder, select

Go Applications

from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Then a dialog will pop up asking why you want to uninstall it. You don't have to provide that information. Enter anything you like in the text box, then click the Uninstall MacKeeper button. All the functional components of the software will be deleted. Reboot.

Do not empty the Trash after dragging the MacKeeper application to it. Do not try to uninstall by dragging the MacKeeper icon in the Dock or the LaunchPad to the Trash.

Here are some general suggestions. If you want your computer to be usable, don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” "tune-ups," “accelerators,” “extenders,” “cleaners,” “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this kind of material is useless, or worse than useless.

The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.

The only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Never install any third-party software unless you know how to uninstall it.

How can I remove an "Uninstall MackKeeper" window that remains open after dragging the icon in the trash?

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