MacBook Pro screen goes black at random ... does anyone have this resolved?!?!

You were absolutely right. So here's the rest of the story of my 15" MBP:

After 2 diagnosis of logic board failure in Shanghai's Apple store and they were not able to do anything, I took my baby to the main Apple store in San Francisco. The Genius suggested me to send it off for a depot repair with a flat rate $310 (including $100 Apple service fee). Basically Apple sends out-of-warranty MBP to one of their US repair facilities for a complete "bodycheck" with a flat fee. They will test and repair EVERYTHING on the computer without giving you anymore notice (when I demanded a notice if they had to replace my hard-drive since all my files were on there but they said they can't, I had to back up my files before handing my MBP to them). You will receive your computer back within 3-5 days. That's what happened to my baby. I just picked it up from the store yesterday and I'm using it now - so far so good! They only changed my logic board. I paid $328 in total with tax. I guess this is the best solution for my case - I didn't have to buy a new MBP (although the Retina display sounds tempting) or spend over $800 in other countries just to replace a logic board.

Trying to cancel message but not sure how...I guess this works. : )

There is no way to "work your way through these discussions", as they are not serviced by Apple employees, only other users like you. There are no standard escalation procedures from here.

You will not know whether you have this Latent Defect until they can run the VST Test. That will take your making a Genius bar appointment and insisting it be run on the spot, because the standard "loop the diagnostic running all night" test does not find this problem.

Once you know for sure whether you have the problem described in the recall, you could contact customer service and discuss the situation with them. Many store Managers now seem to be defering to Customer Services decisions.

Thanks Grant...what I meant by "work my way through these discussions" is that I've never used this platform before. Sorry for the confusion.

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So what's the deal, there's really no way to fix this? My warranty just expired so I'm all outta luck.

I'm on a 2011 MacBook Pro with an NVIDIA GeForce GT 330M.

I've been running Windows 7 w/ BootCamp for a long time. First I got this black screen like once a month. Usually when starting my laptop after it's been asleep, or when using Photoshop, forcing me to do a hard reboot to get my system back up. Then months later, it started happening once a week, then once a day, then as of yesterday -- several times an hour.

So I installed Windows 8.1 hoping that would fix things, but it just made things worse. Now it happens almost every time I open up a new tab in Chrome or Firefox. At least this time though, my display is successfully recovered most of the time so I don't have to reboot and lose all my work.

This seems to be a common problem on other forums too:

• http://tomshardware.co.uk/answers/id-1755834/nvidia-display-driver-stopped-respo nding-recovered-error.html
• https://forums.geforce.com/default/topic/709328/geforce-drivers/nvidia-windows-k ernel-mode-driver-335-23-stopped-responding-and-was-recovered-successfully/1/

Display driver NVIDIA Windows Kernel Mode Driver, Version 332.28 stopped responding and has successfully recovered.

I have a MBP with the Apple 24 Monitor. I had this problem and I took out a USB peripheral device that was plugged into the MBP, re set PRAM and I have had no problem. No techical explaination, but I have no time to try some of the "stuff" that was discussed in this post.

The 2011 models have an AMD graphics chip. GeForce GT330M is a 2010 model, and subject to TS4088.

> The 2011 models have an AMD graphics chip. GeForce GT330M is a 2010 model, and subject to TS4088.

You're right, my bad.

Anyway I ended up just disabling my GeForce card, using the default Windows display driver and now everything is fine.

I'll keep updating my GeForce driver though, maybe Nvidia will fix this at some point in the future.

for me it helped if i turned the birghtness to 100%, or all the way down. in this two settings, the screen never turned black again. if i had it somewhere in between, it would radomly turn balck.

I noticed that this problem kept happening more as the weather got hotter... so eventually I experimented and shoved a cold pack under the left hand side of the laptop... I guess where the hard drive is (?), and PRESTO, within maybe 20s the screen comes back on and is FINE again pretty much permanently! cheaper than a $900 screen replacement for sure!

On my MacBook Pro it happens randomly (because it can sometimes go for ages without doing it). Screen goes blank; can still see the mouse cursor but it's not gone onto standby. The only short term fix is close the macbook for a moment; wait; re-open and log in.

No hot corners and no standby mode engaged.

Hello, I live in Egypt and in Egypt there are no geniuses that I can find. It is basically a complete mess. My warranty is expired, and when I tell anyone about the problem that I know is a manufacture issue I am expected to pay... I don't think it is fair. I don't know what to do, all I know is owning a Mac product in Egypt is a liability, because I know that this problem that I have been trying to solve since forever will not be solved, without me paying a whole lot of money and waiting for a very long time. Isn't it the ethical thing to do, to return all flawed machines or to fix them regardless time or warranty, if it is not the consumer's fault?

I have had my MacBook Pro since 2011. This problem started about a month ago (Aug 2014). I tried everything suggested in the Support Community. Somewhere I read the problem was caused by overheating. I had noticed that every time the problem occurred, the back of the computer was hot. What I did was install an external fan (USB powered), and the problem has not come back.

For now, if you have not tried so, you should give it a try. Best regards!!!

This is happening to me with a brand new 2015 Mac Pro without using an additional display and with the computer clearly not overheated.