Skip navigation

Video choppy and causes frequent hard crashes - flash player issue?

895 Views 4 Replies Latest reply: May 17, 2013 2:22 PM by Don Roedl RSS
jrr773 Calculating status...
Currently Being Moderated
May 2, 2013 7:34 PM

Hi there I recently upgraded to 10.6.8 as my old Mac was running slowly.  Since the upgrade video playback has been significantly worse - videos freeze, jump and the sound gets out of sync.  This also seems to cause frequent hard crashes of the Mac (also occured during a Skype call).  I've tried to uninstall and reload an older version of Flash Player but it doesn't seem to have any effect, neither did installing the click to flash extension, or installing Chrome.  Any ideas on how to resolve this?  Error report below - currently have Flash player 11.7 installed.  Hope someone can advise!

MacBook, Mac OS X (10.6.8), Safari 5.1.9
  • Don Roedl Level 2 Level 2 (210 points)

    I seem to remember something about this problem so I did a little searching. Check out this thread where a possible solution is listed, a little ways down the page by dix_xib. Others have reported that it worked for them.

     

    https://discussions.apple.com/thread/2134093?start=15&tstart=0

  • Don Roedl Level 2 Level 2 (210 points)

    Hello J - I guess I am not seeing where doing the process would be required after a restart, so I might have missed that part, but it sounds like the bigger issue is that you are getting kernel panics. If this started only after you installed 10.6.8 then it could be like trying to find a needle in a haystack to correct this. There could be code in an application that was compatible with your previous system but not with 10.6.8. It could be a lot of things. I would look at wiping the drive and performing a clean installation of the OS and all applications. This is something I rarely find that I need to do on a Mac. As an alternative, you could try installing a fresh 10.6.8 system on an external hard drive, installing flash and a couple of other applications, then booting off of that drive and testing to see if that runs smoothly. If the panics have just started after the 10.6.8 upgrade, then you can probably rule out a hardware issue.

     

    Have a look here for some ideas on how to troubleshoot kernel panics further:

    http://www.thexlab.com/faqs/kernelpanics.html

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.