4 Replies Latest reply: May 17, 2013 2:22 PM by Don Roedl
jrr773 Level 1 Level 1 (0 points)

Hi there I recently upgraded to 10.6.8 as my old Mac was running slowly.  Since the upgrade video playback has been significantly worse - videos freeze, jump and the sound gets out of sync.  This also seems to cause frequent hard crashes of the Mac (also occured during a Skype call).  I've tried to uninstall and reload an older version of Flash Player but it doesn't seem to have any effect, neither did installing the click to flash extension, or installing Chrome.  Any ideas on how to resolve this?  Error report below - currently have Flash player 11.7 installed.  Hope someone can advise!


MacBook, Mac OS X (10.6.8), Safari 5.1.9
  • jrr773 Level 1 Level 1 (0 points)

    Interval Since Last Panic Report:  166640 sec

    Panics Since Last Report:          1

    Anonymous UUID: 2EB2FCB0-9A54-463A-B35C-5FCF8F73FCC2

     

    Thu May  2 22:17:09 2013

    panic(cpu 1 caller 0x28fc2e): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x0, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-1504.15.3/osfmk/i386/pmap.c:3572

    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)

    0xca2c88 : 0x21b837 (0x5dd7fc 0xca2cbc 0x223ce1 0x0)

    0xca2cd8 : 0x28fc2e (0x59a47c 0x0 0x0 0x0)

    0xca2d48 : 0x292d36 (0x84b7a0 0xefa000 0x0 0x2a0577)

    0xca2df8 : 0x290916 (0x1dd6f 0x0 0x6f9affbd 0xefa000)

    0xca2e18 : 0x259c89 (0x1dd6f 0xefa000 0x0 0x0)

    0xca2ee8 : 0x261312 (0x234bebc 0xca2fcc 0x1 0x84b7a0)

    0xca3018 : 0x261b4b (0xf02000 0x0 0x1 0x0)

    0xca3058 : 0x25a8e7 (0x234bebc 0xefa000 0x0 0xf02000)

    0xca3098 : 0x2cd6c2 (0x234bebc 0xefa000 0x8000 0x2cd0ee)

    0xca30e8 : 0x45193e (0x314f7ff0 0x4dbde10 0x0 0x1)

    0xca3178 : 0x451b5f (0x4dcb404 0xf00000 0x2d 0xca3bfc)

    0xca31c8 : 0x43276b (0xca3ba0 0x0 0xca3bfc 0xca3bf8)

    0xca3c18 : 0x2fc426 (0xca3c34 0x261076c 0xca3c48 0x0)

    0xca3c88 : 0x2e7335 (0x4dbdc54 0x526ac04 0x526ac18 0xca3ec0)

    0xca3f78 : 0x4f82fb (0x62a1d20 0x5690a88 0x79e4234 0x0)

    0xca3fc8 : 0x2a251d (0x5690a84 0x1 0x10 0x5322a84)

     

    BSD process name corresponding to current thread: mdworker

     

    Mac OS version:

    10K549

     

    Kernel version:

    Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

    System model name: MacBook2,1 (Mac-F4208CAA)

     

    System uptime in nanoseconds: 35681919499470

    unloaded kexts:

    1. com.apple.driver.AppleFileSystemDriver            2.0 (addr 0xc95000, size 0x12288) - last unloaded 105060970681

    loaded kexts:

    1. com.yourcompany.driver.gakl_driver            1 - last loaded 133337248093
    2. com.sophos.kext.sav            8.0.4
    3. com.apple.filesystems.udf            2.1.1
    4. com.apple.filesystems.autofs            2.1.0
    5. com.apple.driver.AppleHDA            2.0.5f14
    6. com.apple.driver.AudioAUUC            1.57
    7. com.apple.driver.AppleIntelGMA950            6.3.6
    8. com.apple.driver.AppleIntelIntegratedFramebuffer            6.3.6
    9. com.apple.driver.SMCMotionSensor            3.0.1d2
    10. com.apple.driver.AppleUpstreamUserClient            3.5.7
    11. com.apple.driver.AppleMCCSControl            1.0.20
    12. com.apple.driver.AirPort.Atheros21            425.14.7
    13. com.apple.Dont_Steal_Mac_OS_X            7.0.0
    14. com.apple.driver.AudioIPCDriver            1.1.6
    15. com.apple.driver.AppleIntelMeromProfile            19
    16. com.apple.driver.ACPI_SMC_PlatformPlugin            4.7.0a1
    17. com.apple.driver.AppleLPC            1.5.1
    18. com.apple.driver.AppleBacklight            170.0.46
    19. com.apple.driver.AppleIRController            303.8
    20. com.apple.driver.AppleUSBTrackpad            201.6
    21. com.apple.driver.AppleUSBTCKeyEventDriver            201.6
    22. com.apple.driver.AppleUSBTCKeyboard            201.6
    23. com.apple.iokit.SCSITaskUserClient            2.6.8
    24. com.apple.BootCache            31.1
    25. com.apple.AppleFSCompression.AppleFSCompressionTypeZlib            1.0.0d1
    26. com.apple.driver.AppleSmartBatteryManager            160.0.0
    27. com.apple.iokit.IOAHCIBlockStorage            1.6.4
    28. com.apple.driver.AppleAHCIPort            2.1.7
    29. com.apple.driver.AppleIntelPIIXATA            2.5.1
    30. com.apple.driver.AppleUSBHub            4.2.4
    31. com.apple.driver.AppleFWOHCI            4.7.3
    32. com.apple.driver.AppleUSBEHCI            4.2.4
    33. com.apple.driver.AppleUSBUHCI            4.2.0
    34. com.apple.iokit.AppleYukon2            3.2.1b1
    35. com.apple.driver.AppleEFINVRAM            1.4.0
    36. com.apple.driver.AppleRTC            1.3.1
    37. com.apple.driver.AppleHPET            1.5
    38. com.apple.driver.AppleACPIButtons            1.3.6
    39. com.apple.driver.AppleSMBIOS            1.7
    40. com.apple.driver.AppleACPIEC            1.3.6
    41. com.apple.driver.AppleAPIC            1.4
    42. com.apple.driver.AppleIntelCPUPowerManagementClient            142.6.0
    43. com.apple.security.sandbox            1
    44. com.apple.security.quarantine            0
    45. com.apple.nke.applicationfirewall            2.1.14
    46. com.apple.driver.AppleIntelCPUPowerManagement            142.6.0
    47. com.apple.driver.DspFuncLib            2.0.5f14
    48. com.apple.driver.AppleProfileReadCounterAction            17
    49. com.apple.driver.AppleProfileTimestampAction            10
    50. com.apple.driver.AppleProfileThreadInfoAction            14
    51. com.apple.driver.AppleProfileRegisterStateAction            10
    52. com.apple.driver.AppleProfileKEventAction            10
    53. com.apple.driver.AppleProfileCallstackAction            20
    54. com.apple.iokit.IO80211Family            320.1
    55. com.apple.iokit.IOFireWireIP            2.0.3
    56. com.apple.iokit.IOSurface            74.2
    57. com.apple.iokit.IOBluetoothSerialManager            2.4.5f3
    58. com.apple.iokit.IOSerialFamily            10.0.3
    59. com.apple.iokit.IOAudioFamily            1.8.3fc2
    60. com.apple.kext.OSvKernDSPLib            1.3
    61. com.apple.driver.AppleHDAController            2.0.5f14
    62. com.apple.iokit.IOHDAFamily            2.0.5f14
    63. com.apple.iokit.AppleProfileFamily            41
    64. com.apple.driver.AppleSMC            3.1.0d5
    65. com.apple.driver.IOPlatformPluginFamily            4.7.0a1
    66. com.apple.driver.AppleBacklightExpert            1.0.1
    67. com.apple.iokit.IONDRVSupport            2.2.1
    68. com.apple.iokit.IOGraphicsFamily            2.2.1
    69. com.apple.driver.CSRUSBBluetoothHCIController            2.4.5f3
    70. com.apple.driver.AppleUSBBluetoothHCIController            2.4.5f3
    71. com.apple.iokit.IOBluetoothFamily            2.4.5f3
    72. com.apple.driver.AppleUSBMergeNub            4.2.4
    73. com.apple.iokit.IOUSBHIDDriver            4.2.0
    74. com.apple.driver.AppleUSBComposite            3.9.0
    75. com.apple.iokit.IOSCSIMultimediaCommandsDevice            2.6.8
    76. com.apple.iokit.IOBDStorageFamily            1.6
    77. com.apple.iokit.IODVDStorageFamily            1.6
    78. com.apple.iokit.IOCDStorageFamily            1.6.1
    79. com.apple.driver.XsanFilter            402.1
    80. com.apple.iokit.IOATAPIProtocolTransport            2.5.1
    81. com.apple.iokit.IOSCSIArchitectureModelFamily            2.6.8
    82. com.apple.iokit.IOAHCIFamily            2.0.6
    83. com.apple.iokit.IOATAFamily            2.5.1
    84. com.apple.iokit.IOUSBUserClient            4.2.4
    85. com.apple.iokit.IOFireWireFamily            4.2.6
    86. com.apple.iokit.IOUSBFamily            4.2.4
    87. com.apple.iokit.IONetworkingFamily            1.10
    88. com.apple.driver.AppleEFIRuntime            1.4.0
    89. com.apple.iokit.IOHIDFamily            1.6.6
    90. com.apple.iokit.IOSMBusFamily            1.1
    91. com.apple.kext.AppleMatch            1.0.0d1
    92. com.apple.security.TMSafetyNet            6
    93. com.apple.driver.DiskImages            289.1
    94. com.apple.iokit.IOStorageFamily            1.6.3
    95. com.apple.driver.AppleACPIPlatform            1.3.6
    96. com.apple.iokit.IOPCIFamily            2.6.5
    97. com.apple.iokit.IOACPIFamily            1.3.0

    Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB, SMC 1.17f0

    Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram

    Memory Module: global_name

    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.1.14.6

    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports

    Network Service: AirPort, AirPort, en1

    Serial ATA Device: FUJITSU MHW2160BHPL, 149.05 GB

    Parallel ATA Device: HL-DT-ST DVDRW  GSA-S10N, 6.32 GB

    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8501, 0xfd400000 / 2

    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x021a, 0x1d200000 / 2

    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8240, 0x5d200000 / 2

    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8205, 0x7d100000 / 2

  • Don Roedl Level 2 Level 2 (210 points)

    I seem to remember something about this problem so I did a little searching. Check out this thread where a possible solution is listed, a little ways down the page by dix_xib. Others have reported that it worked for them.

     

    https://discussions.apple.com/thread/2134093?start=15&tstart=0

  • jrr773 Level 1 Level 1 (0 points)

    Hi Don - I haven't tried that suggestion as from reading the comments it sounds as though I would need to do the process each time I switch off/on the Macbook.  The problem is still much as described, although I sometimes find emptying the cache helps.  Just now whilst writing an email I got the grey screen scroll down and the message to restart the computer (no flash player involved).  Also, I often get the Safari Keychain ID box appear and I have to input the password when I'm logging in to email or putting a username and password on a website  So I'm wondering if there is something else causing the instability?  Are there any other frustrated Snow Leopard users who have found a resolution for similar issues?

  • Don Roedl Level 2 Level 2 (210 points)

    Hello J - I guess I am not seeing where doing the process would be required after a restart, so I might have missed that part, but it sounds like the bigger issue is that you are getting kernel panics. If this started only after you installed 10.6.8 then it could be like trying to find a needle in a haystack to correct this. There could be code in an application that was compatible with your previous system but not with 10.6.8. It could be a lot of things. I would look at wiping the drive and performing a clean installation of the OS and all applications. This is something I rarely find that I need to do on a Mac. As an alternative, you could try installing a fresh 10.6.8 system on an external hard drive, installing flash and a couple of other applications, then booting off of that drive and testing to see if that runs smoothly. If the panics have just started after the 10.6.8 upgrade, then you can probably rule out a hardware issue.

     

    Have a look here for some ideas on how to troubleshoot kernel panics further:

    http://www.thexlab.com/faqs/kernelpanics.html