Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My ipod touch 5 wont connect to wi-fi it just keeps loading forever

My ipod touch 5 wont connect to wi-fi it just keeps loading forever.

My sisters ipod5 connects just fine and they're right beside each other. i already tried resetting the network settings, nothing has worked.


any advice?

iPod touch, iOS 6.1.3

Posted on May 3, 2013 7:40 AM

Reply
3 replies

May 3, 2013 9:14 AM in response to patie90

Does the iPod connect to other networks?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

My ipod touch 5 wont connect to wi-fi it just keeps loading forever

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.