3 Replies Latest reply: May 4, 2013 9:41 AM by Eric Root
Pauly78 Level 1 Level 1 (5 points)

Everytime i insert a blank disc into my drive and choose open finder i just get the beach ball spinning and cant do anything, i have to retart my system because its finder thats not responding. The exact same things happens when i try to run Toast 10 on my system. Sometimes toast would work when i did a restart but this happens every single time now. Any ideas??


Mac Pro, OS X Mountain Lion (10.8.1)
  • 1. Re: Mac Pro keeps freezing!
    Eric Root Level 6 Level 6 (16,200 points)

    Maybe these will help with the CD loading problem.

     

    CD/DVD Loading Problems                        

     

    CD/DVD Drive - Troubleshooting

     

    Does the Toast 10 problem happen after you select burn?

     

    Troubleshooting steps.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode.  Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once.

                   

    Safe Mode

     

    Safe Mode - About

     

    General information.

     

    Isolating issues in Mac OS X

     

    Troubleshooting Permission Issues

     

     

    Step by Step to Fix Your Mac

  • 2. Re: Mac Pro keeps freezing!
    Pauly78 Level 1 Level 1 (5 points)

    ive tried the safe mode and it seems to have solved the problem with inserting discs and finder hanging.

    Decided to remove Toast 10 and going to install Toast 11. Fingers crossed it will work ok.

     

    Thank you.

  • 3. Re: Mac Pro keeps freezing!
    Eric Root Level 6 Level 6 (16,200 points)

    You are welcome. I hope Toast decides to cooperate.