My Apple TV has been failing to update. It's been advising an update is available for some time now each time I turn it on. I have requested the update to install many times now and each time it fails to successfully load after download. I talked to a support tech about it and they suggested that I restore, which I did, also unsuccessfully, since it didn't lose and of my personalized settings. So, any ideas anyone?
My ATV finally updated today. I think someone got wind of the problem and addressed it, because I did nothing different really. Interestingly, Alley_Cat recommended that I try unplugging the ethernet cable and trying the update or wifi. I was actually only wifi until this comment was posted, and since that prompted me to think about the ethernet, I plugged it in a couple days ago, verified that the hardwire connection was being utilized and tried the update again. It failed. Today, I unplugged the ethernet, went back to wifi, and tried the update and it finally took. I really doubt that this had an effect on whether it would install or not though. What's more interesting is that I could not sucessfully restore using the general menu prompt, and some other threads said to haul it into the local shop and get them to restore it? Anyway, back up and running with updated software. I appreciate the guidance.