Craig 276

Q: Semi-New Macbook Pro 17" suddenly dark; won't reboot all the way

My Macbook Proo was fine this afternoon.

Went dark. Required restart.

Each time I do, it gets a teeny bit of bargraph drawn, then goes dark.

Basically, I can't restart (and it was fine.) Suggestions?

MacBook Pro, OS X Mountain Lion (10.8), working fine...close to FULL HD

Posted on May 3, 2013 8:16 PM

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Q: Semi-New Macbook Pro 17" suddenly dark; won't reboot all the way

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  • by Paul_31,Helpful

    Paul_31 Paul_31 May 3, 2013 11:05 PM in response to Craig 276
    Level 6 (13,925 points)
    May 3, 2013 11:05 PM in response to Craig 276

    Try booting into the Recovery HD and running Disk Utility:

    Restart holding Command + r, select Disk Utility, select Macntosh HD, click 'repair disk'. If anything gets changed click on repair disk again until you get a clean pass and then reboot as normal from the Apple menu.

  • by Eric Root,

    Eric Root Eric Root May 4, 2013 2:01 PM in response to Craig 276
    Level 9 (74,165 points)
    iTunes
    May 4, 2013 2:01 PM in response to Craig 276

    You can also try a reset.

     

    Restart the computer holding down the command - option/alt - P - R keys before the grey screen appears. Continue to hold until you hear the startup chime for the second time.

               

    Reset NVRAM/PRAM

     

    Try an SMC reset. The article covers when this is required, but doing this will not affect anything.

     

    Reset SMC

     

    If the problem is still there, try booting into the Safe Mode.  Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once.

                   

    Safe Mode

     

    Safe Mode - About

     

    General information.

     

    Isolating issues in Mac OS X

     

    Troubleshooting Permission Issues

     

     

    Step by Step to Fix Your Mac

  • by Craig 276,

    Craig 276 Craig 276 May 18, 2013 8:37 PM in response to Paul_31
    Level 1 (0 points)
    May 18, 2013 8:37 PM in response to Paul_31

    Apple suggested that as well.

    But I ended up needing the hard drive replacing.

     

    Thanks!