i can't complate my purchase, i have enough balance of 20$ and am trying to buy Application Document to go which worth 16.99$
i update the softwar but still same problem?
i change phone number of my billing but still not work?
i tried my account in 3 diffrent ipad still not complate the purchasing?
Any one can help? Thanks
iPad, iOS 6.1.3
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Thanks Dear but if you can send me the link of life chat it will help me more, because the email take time to reply.
That is the only link... use it and expect a reply within 24 - 48 hours.
Thanks Dear, i spend more than 3 hours searshing where is the live chat room but useless i need solution today.
Anyway thank for your assisstance.
Alsomou wrote:
... i spend more than 3 hours searshing where is the live chat room ...
To the best of my knowledge there isn't one...
You will need to use the supplied link...
You will need to contact iTunes support via email, they should reply within 24 hours : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
how to fix this issue (your purchase could not be completed for assistance, contact itunes support)
