What should I do when my ipod 4 only charges when dead and stops at 20%? Please help

So my ipod recently stopped charging properly. It only charges when my ipod dies and stops at 20%. I've only tried one wall charger so far, but could this be a big problem? I've had this ipod for about a year now

iPod touch (4th generation)

Posted on May 4, 2013 12:41 AM

Reply
2 replies

May 4, 2013 12:43 AM in response to iThinkAppleisCool

The Basic Troubleshooting Steps are:


Restart... Reset... Restore from Backup... Restore as New...



Restart / Reset


http://support.apple.com/kb/ht1430


Backing up, Updating and Restoring


http://support.apple.com/kb/HT1414



If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...


Be sure to make an appointment first...

May 4, 2013 2:39 AM in response to iThinkAppleisCool

Not Charge

- See:

iPod touch: Hardware troubleshooting

- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.

- Try another charging source

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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What should I do when my ipod 4 only charges when dead and stops at 20%? Please help

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