I have restored my iPod 6th gen, for about 4 times now, what should I do if this message keeps coming up, "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can used with iTunes"? Thanks.

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bendv Author

Level 1

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I have restored my iPod 6th gen, for about 4 times now, what should I do if this message keeps coming up, "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can used with iTunes"? Thanks.

Can someone please help me?...

Posted on May 4, 2013 5:25 AM

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Answer 1

jason269

Community Specialist

May 6, 2013 12:34 PM in response to bendv

Hi, bendv.

I believe we can help you with this issue. I have ran into this issue before and have attached the article below that will walk you through fixing the restore error loop.

Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear

http://support.apple.com/kb/TS1493

Cheers,

Jason H.

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