When I try to download an update, which my device says is available to me, the "download and install" bar is not highlighted, and therefore cannot select it. How can I get my device to let me choose the bar?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- What iOS is not on the iPod?
- How much available storage do yo have on the iPod? Settings>General>About>Available
- Connect to our computer and update
Retrieving data ...