1 Reply Latest reply: May 4, 2013 10:59 AM by lllaass
Moondog0912 Level 1 Level 1

When I try to download an update, which my device says is available to me, the "download and install" bar is not highlighted, and therefore cannot select it. How can I get my device to let me choose the bar?

iPod touch (4th generation), iOS 6.1.3
  • lllaass Level 10 Level 10


    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - What iOS is not on the iPod?

    - How much available storage do yo have on the iPod? Settings>General>About>Available

    - Connect to our computer and update