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Q: When I turn my ipod on it makes a clicking noise and a red circle with an x in the middle appears along with web address for suppo ... When I turn my ipod on it makes a clicking noise and a red circle with an x in the middle appears along with web address for support more
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May 6, 2013 1:54 PM in response to Crystal Newkirkby matt00,Hi Crystal Newkirk,
I've come across the following information which may be helpful. If you are seeing the red "X" icon on the display, we will need to restore your iPod from Disk Mode.
http://support.apple.com/kb/TS1463
Restore iPod from Disk Mode
- Disconnect iPod from your computer.
- Manually put iPod into Disk Mode.
- Open the latest version of iTunes and connect iPod.
- Restore iPod.
Thanks,
Matt M.
