Why do I get a blank white screen on wakeup from sleep?

Question

Level 1

39 points

Why do I get a blank white screen on wakeup from sleep?

When my iMac wakes from s sleep lasting more than 10 minutes, I get a completely white screen. Everything is working well: when I move the cursor to the screen bottom, my toolbar appears, and when I click on an app icon, the part of the screen in and around its windows refreshes. (If I click on Launchpad, the entire screen refreshes). Is this a new bug? Advice on fixes, please?

God Bless,

Ken Franklin

iMac (27-inch Mid 2010), OS X Mountain Lion (10.8.3), iPad 3, iPhone 5

Posted on May 4, 2013 1:50 PM

Reply

Answer 1

Linc Davis

Level 10

209,547 points

May 4, 2013 5:12 PM in response to Ken Franklin

OS X: Login window partially appears, cursor movement redraws screen

Reply

Answer 2

Ken Franklin Author

Level 1

39 points

May 10, 2013 4:31 AM in response to Linc Davis

Good suggestion, Linc, but I have 10.8.3 installed, and the account is not logged out. I appreciate the reply.

Reply

Answer 3

Linc Davis

Level 10

209,547 points

May 10, 2013 6:47 AM in response to Ken Franklin

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.

Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Reply

Answer 4

Ken Franklin Author

Level 1

39 points

May 12, 2013 6:41 AM in response to Linc Davis

The problem did not appear in safe mode. This makes me think I need to look at what programs were installed or updated lately... though it could be an older program that broke with the update to 10.8.3...

Reply

Answer 5

Linc Davis

Level 10

209,547 points

May 12, 2013 7:25 AM in response to Ken Franklin

Please read this whole message before doing anything.

This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.

These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.

Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.

Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.

Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.

Launch the Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.

Step 1

Triple-click the line of text below to select it:

kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit

Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot. You can then close the TextEdit window. No typing is involved in this step.

Step 2

Repeat with this line:

sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}' | open -f -a TextEdit

This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.

Step 3

launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}' | open -f -a TextEdit

Step 4

ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null | open -f -a TextEdit

Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.

Step 5

osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null | open -f -a TextEdit

Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.

You can then quit Terminal.

Reply

Answer 6

Ken Franklin Author

Level 1

39 points

May 12, 2013 10:49 AM in response to Linc Davis

Step 1 output: Hmm. I thought I had deleted Wiretap Pro. That AudioSupport is not helpful.

com.AmbrosiaSW.AudioSupport (4.0)

com.intego.kext.VirusBarrierKPI (10.6.18)

com.intego.kext.VirusBarrier.AppBarrierKPI (10.6.18)

com.intego.iokit.BehavioralKext (1)

com.intego.iokit.VBX6NKE (1)

com.intego.iokit.VirusBarrierX6Service (10.6.18)

----------

Step 2 output:

com.Growl.GrowlHelperApp.GNTPClientService

com.intego.VirusBarrier.antivandal.hks

com.intego.VirusBarrier.bm_injector_64

com.intego.VirusBarrier.bm_injector_32

com.intego.VirusBarrier.bm_controller

com.intego.VirusBarrierX6.realtime.daemon

com.oracle.java.Helper-Tool

com.microsoft.office.licensing.helper

com.intego.washingmachine.daemon

com.intego.VirusBarrierX6.scanner.daemon

com.intego.VirusBarrierX6.daemon

com.intego.task.manager.daemon

com.intego.netupdate.daemon

com.intego.commonservices.metrics.kschecker

com.intego.commonservices.icalserver

com.intego.commonservices.daemon

com.google.keystone.daemon

com.adobe.SwitchBoard

com.adobe.fpsaud

----------

Step 3 output:

com.valvesoftware.steamclean

com.growl.GrowlLauncher

com.oracle.java.Java-Updater

com.intego.VirusBarrierX6.alert

com.intego.task.manager.notifier

com.intego.netupdate.agent

com.intego.commonservices.statusitem

com.hp.messagecenter.launcher

com.hp.devicemonitor

com.adobe.CS5ServiceManager

ws.agile.1PasswordAgent

com.digitalrebellion.SoftwareUpdateAutoCheck

com.adobe.ARM.930da3ce175de4e82bd3cdf1dd8571f74bd3b6a7236bc94bfc00f6e9

com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3

com.adobe.AAM.Scheduler-1.0

com.valvesoftware.steam.ipctool

Step 4 output:

/Library/Components:

/Library/Extensions:

/Library/Frameworks:

.DS_Store

AECore.framework

AEProfiling.framework

AERegistration.framework

Adobe AIR.framework

AudioMixEngine.framework

Compressor.framework

DSPPublishing.framework

DivX Toolkit.framework

EDWOCommon.framework

EDWOInternet.framework

EWSMac.framework

FxPlug.framework

HPSmartPrint.framework

IntegoiCalFramework.framework

MediaServerAPI.framework

Motion.framework

NetUpdateShared.framework

NyxAudioAnalysis.framework

PluginManager.framework

ProMetadataSupport.framework

Qmaster.framework

StuffIt.framework

StuffItCore.framework

TSLicense.framework

XSKey.framework

cisco-vpnclient.framework

iLifeFaceRecognition.framework

iLifeKit.framework

iLifePageLayout.framework

iLifeSQLAccess.framework

iLifeSlideshow.framework

iTunesLibrary.framework

/Library/Input Methods:

/Library/Intego:

.com.intego.washingmachine.info

IM_ObjectiveMetrics.framework

IMailSenderTool

IntegoStatusItem.bundle

IntegoiCalServer

MIME.plist

TaskManager

im_helper_tool

im_ks_tool

integod

netupdated.bundle

virusbarrier.bundle

washingmachined.bundle

/Library/Internet Plug-Ins:

.DS_Store

AdobePDFViewer.plugin

ContentUploaderPlugin.plugin

DirectorShockwave.plugin

Disabled Plug-Ins

DivXBrowserPlugin.plugin

Flash Player.plugin

Flip4Mac WMV Plugin.plugin

GarminGpsControl.plugin

Google Earth Web Plug-in.plugin

JavaAppletPlugin.plugin

Musicnotes.plugin

OfficeLiveBrowserPlugin.plugin

Quartz Composer.webplugin

QuickTime Plugin.plugin

Scorch.plugin

SharePointBrowserPlugin.plugin

SharePointWebKitPlugin.webplugin

Silverlight.plugin

Unity Web Player.plugin

Unused

flashplayer.xpt

iPhotoPhotocast.plugin

npContributeMac.bundle

npUpload.xpt

npdivx.xpt

nsIQTScriptablePlugin.xpt

/Library/Keyboard Layouts:

/Library/LaunchAgents:

.DS_Store

com.adobe.AAM.Updater-1.0.plist

com.adobe.CS5ServiceManager.plist

com.google.keystone.agent.plist

com.hp.devicemonitor.plist

com.hp.messagecenter.launcher.plist

com.intego.VirusBarrier.alert.plist

com.intego.VirusBarrier.alert.plist.incompleteMigration

com.intego.VirusBarrierX6.alert.plist

com.intego.VirusBarrierX6.statusitem.plist

com.intego.commonservices.statusitem.plist

com.intego.netupdate.agent.plist

com.intego.task.manager.notifier.plist

com.oracle.java.Java-Updater.plist

/Library/LaunchDaemons:

com.adobe.SwitchBoard.plist

com.adobe.fpsaud.plist

com.apple.aelwriter.plist

com.apple.qmaster.qmasterd.plist

com.google.keystone.daemon.plist

com.intego.VirusBarrierX6.daemon.plist

com.intego.VirusBarrierX6.scanner.daemon.plist

com.intego.commonservices.daemon.plist

com.intego.commonservices.icalserver.plist

com.intego.commonservices.metrics.kschecker.plist

com.intego.netupdate.daemon.plist

com.intego.task.manager.daemon.plist

com.intego.washingmachine.daemon.plist

com.microsoft.office.licensing.helper.plist

com.oracle.java.Helper-Tool.plist

/Library/PreferencePanes:

Apple Qmaster.prefPane

DivX.prefPane

Flash Player.prefPane

Flip4Mac WMV.prefPane

JavaControlPanel.prefPane

NTFSforMacOSX.prefPane

NetUpdate.prefPane

/Library/PrivilegedHelperTools:

NetUpdateAgent.app

com.intego.washingmachine

com.microsoft.office.licensing.helper

/Library/QuickLook:

DICOMQuickLook.qlgenerator

Finale.qlgenerator

GBQLGenerator.qlgenerator

StuffIt.qlgenerator

iBooksAuthor.qlgenerator

iWork.qlgenerator

/Library/QuickTime:

.DS_Store

AppleAVCIntraCodec.component

AppleHDVCodec.component

AppleIntermediateCodec.component

AppleMPEG2Codec.component

AppleProResCodec.component

CanonMJPEGAVI.component

CanonMJPEGAVIDec.component

CanonText.component

DVCPROHDCodec.component

DVCPROHDMuxer.component

DVCPROHDVideoDigitizer.component

DVCPROHDVideoOutput.component

DVCPROHDVideoOutputClock.component

DVCPROHDVideoOutputCodec.component

DesktopVideoOut.component

DivX Decoder.component

FCP Uncompressed 422.component

Flip4Mac WMV Advanced.component

Flip4Mac WMV Export.component

Flip4Mac WMV Import.component

IMXCodec.component

LiveType.component

Motion.component

iChatTheaterPreview.component

/Library/ScriptingAdditions:

Adobe Unit Types.osax

/Library/Services:

VirusBarrier X6 Service.service

/Library/Spotlight:

Finale.mdimporter

GBSpotlightImporter.mdimporter

LogicPro.mdimporter

Microsoft Entourage.mdimporter

Microsoft Office.mdimporter

iBooksAuthor.mdimporter

iWeb.mdimporter

iWork.mdimporter

/Library/StartupItems:

HP Trap Monitor

WDMyBookServiceStartupItem

/etc/mach_init.d:

/etc/mach_init_per_login_session.d:

/etc/mach_init_per_user.d:

Library/Address Book Plug-Ins:

.DS_Store

SkypeABDialer.bundle

SkypeABSMS.bundle

Library/Fonts:

.DS_Store

Armor Piercing

Armor Piercing Italic

ArmorPie

ArmorPieIta

ArnoPro-Bold.otf

ArnoPro-Bold08pt.otf

ArnoPro-Bold10pt.otf

ArnoPro-Bold12pt.otf

ArnoPro-Bold18pt.otf

ArnoPro-Bold36pt.otf

ArnoPro-BoldCaption.otf

ArnoPro-BoldDisplay.otf

ArnoPro-BoldItalic.otf

ArnoPro-BoldItalic08pt.otf

ArnoPro-BoldItalic10pt.otf

ArnoPro-BoldItalic12pt.otf

ArnoPro-BoldItalic18pt.otf

ArnoPro-BoldItalic36pt.otf

ArnoPro-BoldItalicCaption.otf

ArnoPro-BoldItalicDisplay.otf

ArnoPro-BoldItalicSmText.otf

ArnoPro-BoldItalicSubhead.otf

ArnoPro-BoldSmText.otf

ArnoPro-BoldSubhead.otf

ArnoPro-Caption.otf

ArnoPro-Display.otf

ArnoPro-Italic.otf

ArnoPro-Italic08pt.otf

ArnoPro-Italic10pt.otf

ArnoPro-Italic12pt.otf

ArnoPro-Italic18pt.otf

ArnoPro-Italic36pt.otf

ArnoPro-ItalicCaption.otf

ArnoPro-ItalicDisplay.otf

ArnoPro-ItalicSmText.otf

ArnoPro-ItalicSubhead.otf

ArnoPro-Light36pt.otf

ArnoPro-LightDisplay.otf

ArnoPro-LightItalic36pt.otf

ArnoPro-LightItalicDisplay.otf

ArnoPro-Regular.otf

ArnoPro-Regular08pt.otf

ArnoPro-Regular10pt.otf

ArnoPro-Regular12pt.otf

ArnoPro-Regular18pt.otf

ArnoPro-Regular36pt.otf

ArnoPro-Semibold08pt.otf

ArnoPro-Semibold10pt.otf

ArnoPro-Semibold12pt.otf

ArnoPro-Semibold18pt.otf

ArnoPro-Semibold36pt.otf

ArnoPro-SemiboldItalic08pt.otf

ArnoPro-SemiboldItalic10pt.otf

ArnoPro-SemiboldItalic12pt.otf

ArnoPro-SemiboldItalic18pt.otf

ArnoPro-SemiboldItalic36pt.otf

ArnoPro-SmText.otf

ArnoPro-Smbd.otf

ArnoPro-SmbdCaption.otf

ArnoPro-SmbdDisplay.otf

ArnoPro-SmbdItalic.otf

ArnoPro-SmbdItalicCaption.otf

ArnoPro-SmbdItalicDisplay.otf

ArnoPro-SmbdItalicSmText.otf

ArnoPro-SmbdItalicSubhead.otf

ArnoPro-SmbdSmText.otf

ArnoPro-SmbdSubhead.otf

ArnoPro-Subhead.otf

Bazaronite

Beckett_.ttf

BernhardModernStd-Bold.otf

BernhardModernStd-BoldIt.otf

BernhardModernStd-Italic.otf

BernhardModernStd-Roman.otf

CaflischScriptPro-Bold.otf

CaflischScriptPro-Regular.otf

CgFutBla

Cracked

DB LCD Temp-Black.ttf

FACETSNF.ttf

Fajita ICG TT Picante

FuturaBlack.bmap

HypatiaSansPro-Black.otf

HypatiaSansPro-Bold.otf

HypatiaSansPro-ExtraLight.otf

HypatiaSansPro-Light.otf

HypatiaSansPro-Regular.otf

HypatiaSansPro-Semibold.otf

Mainframe BB-Bold.suit

Mainframe BB-Regular.suit

Market_Deco.ttf

Old English by Linotype

Superstar M54.ttf

TektonPro-Bold.otf

TektonPro-BoldCond.otf

TektonPro-BoldExt.otf

TektonPro-BoldObl.otf

TrajanPro-Bold.otf

TrajanPro-Regular.otf

UltraViolent BB

ZiggyITC TT

adrip1.ttf

big_noodle_titling.ttf

big_noodle_titling_oblique.ttf

Library/Frameworks:

Library/Indexes:

.DS_Store

FindByContent

Library/Installer Logs:

TTP4 Installer Log

Library/Internet Accounts:

V1

Library/Internet Plug-Ins:

.DS_Store

GoogleOneClickPlugin.plugin

Macromedia

SlingHealth.plugin

SlingPlayer.plugin

WebEx.plugin

WebEx64.plugin

Library/Keyboard Layouts:

Library/LaunchAgents:

com.adobe.AAM.Updater-1.0.plist

com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3.plist

com.adobe.ARM.930da3ce175de4e82bd3cdf1dd8571f74bd3b6a7236bc94bfc00f6e9.plist

com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.6FE3DF56-9953-4427-BC3A-C12 50E951FC5.plist

com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.B21171D9-CB8B-4085-9662-E0C 043E346DF.plist

com.apple.CSConfigDotMacCert-drkenfp@mac.com-SharedServices.Agent.plist

com.apple.FolderActions.enabled.plist

com.apple.FolderActions.folders.plist

com.apple.SafariBookmarksSyncer.plist

com.digitalrebellion.SoftwareUpdateAutoCheck.plist

com.valvesoftware.steamclean.plist

ws.agile.1PasswordAgent.plist

Library/PreferencePanes:

Opera Preferences

Library/ScriptingAdditions:

Library/Services:

----------

Step 5 output: (hmmm, ContourShuttleHelper should have been uninstalled.)

GrowlHelperApp, GrowlHelperApp, iTunesHelper, Microsoft AU Daemon, System Events, AdobeResourceSynchronizer, ContourShuttleHelper, WashingMachineHelper, Dropbox, Mac Game Store Helper, Google Updater Helper

----------

OK, LincDavis, thanks for the steering so far.

God Bless,

Ken

Reply

Answer 7

Linc Davis

Level 10

209,547 points

May 12, 2013 11:22 AM in response to Ken Franklin

Please read this whole message carefully, especially the warnings, before doing anything.

1. The changes to your configuration suggested here should be considered provisional; they may not solve your problem, or they may remove functionality that you find useful. If a third-party system modification that you want to keep is causing the problem, seek help from its developer.

2. WARNING: Back up all data now if you haven’t already done so. Before proceeding, you must be sure you can restore your system to its present state, even if it becomes unbootable. If you’re not sure you can do that, STOP — DON’T CHANGE ANYTHING. If you’re dissatisfied with the results of the procedure suggested below, restore from your backup. I will not be responsible for the consequences, and I will not be able to help, if you ignore this warning.

3. You should either remove or update the following system modification(s), if an update is available from the developer:

N/A

and definitely remove at least the following:

† VirusBarrier

WireTap Studio or Snapz Pro

4. Whatever you remove must be removed completely, and (unless otherwise specified in this message) the only way to do that is to use the uninstallation tool, if any, provided by the third-party developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job. I can't be more specific, because I don't install such things myself. Please do your own research.

You will generally have to reboot after uninstalling a system modification. Until you do that, the uninstallation may have no effect, or unpredictable effects.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.

Again, please don't ask me to do this research for you. You can do it better than I can, because I haven't installed the product and I may not even know what it is.

If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.

5. I recommend that you never reinstall the modifications marked with a dagger (†) above, if any. If your problem is resolved after uninstalling all the above modifications and rebooting, but you still want to use some of those not marked with a dagger, you can experiment with putting them back, one at a time, testing carefully after each step. Keep in mind that system modifications may be incompatible with each other or with future OS X updates, so it may not be clear which one is at fault.

6. If you still have problems after making the suggested changes and rebooting, post again. Remember: if you don’t like the results of this procedure, you can undo it by restoring from the last backup you made before you started.

Remove "VirusBarrier" by following the instructions on this page:

How to install / uninstall Intego products

If you have a different version of the product, the procedure may be different.

Reply

Answer 8

melican

Level 4

1,043 points

May 15, 2013 5:53 PM in response to Linc Davis

Hi Linc Davis, I'm having the same problem as the OP (Ken Franklin). Would you mind taking a look at my results and seeing if anything looks suspicious? Thanks a ton.

Ken Franklin, did you determine the cause of your problem?

Step 1: (nothing)

Step 2:

com.microsoft.office.licensing.helper

com.google.keystone.daemon

com.adobe.fpsaud

Step 3:

com.google.keystone.system.agent

com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae

Step 4:

/Library/Components:

/Library/Extensions:

/Library/Frameworks:

AEProfiling.framework

AERegistration.framework

AudioMixEngine.framework

Fantom.framework

NyxAudioAnalysis.framework

PluginManager.framework

VISA.framework

iLifeFaceRecognition.framework

iLifeKit.framework

iLifePageLayout.framework

iLifeSQLAccess.framework

iLifeSlideshow.framework

iTunesLibrary.framework

/Library/Input Methods:

/Library/Internet Plug-Ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

Flash Player.plugin

GarminGpsControl.plugin

Quartz Composer.webplugin

QuickTime Plugin.plugin

SharePointBrowserPlugin.plugin

SharePointWebKitPlugin.webplugin

flashplayer.xpt

iPhotoPhotocast.plugin

nsIQTScriptablePlugin.xpt

/Library/Keyboard Layouts:

/Library/LaunchAgents:

com.google.keystone.agent.plist

/Library/LaunchDaemons:

com.adobe.fpsaud.plist

com.google.keystone.daemon.plist

com.microsoft.office.licensing.helper.plist

/Library/PreferencePanes:

Flash Player.prefPane

JavaControlPanel.prefpane

/Library/PrivilegedHelperTools:

com.microsoft.office.licensing.helper

/Library/QuickLook:

iBooksAuthor.qlgenerator

iWork.qlgenerator

/Library/QuickTime:

AppleAVCIntraCodec.component

AppleHDVCodec.component

AppleIntermediateCodec.component

AppleMPEG2Codec.component

AppleProResCodec.component

AvidAV1xCodec.component

AvidAVDJCodec.component

AvidAVUICodec.component

AvidAVd1Codec.component

AvidAVdnCodec.component

AvidAVdvCodec.component

AvidAVpkCodec.component

AvidAVrpCodec.component

DVCPROHDCodec.component

FCP Uncompressed 422.component

IMXCodec.component

/Library/ScriptingAdditions:

/Library/Spotlight:

Microsoft Office.mdimporter

iBooksAuthor.mdimporter

iWork.mdimporter

/Library/StartupItems:

Fantom

/etc/mach_init.d:

/etc/mach_init_per_login_session.d:

/etc/mach_init_per_user.d:

Library/Address Book Plug-Ins:

SkypeABDialer.bundle

SkypeABSMS.bundle

Library/Fonts:

Library/Input Methods:

.localized

Library/Internet Plug-Ins:

OviMaps_5.5.1.0.plugin

Library/Keyboard Layouts:

Library/LaunchAgents:

com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.B19B72E4-C17D-4537-80B8-BA9 E43A3B9E3.plist

com.apple.SafariBookmarksSyncer.plist

Library/PreferencePanes:

Step 5:

iTunesHelper

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Answer 9

Ken Franklin Author

Level 1

39 points

May 15, 2013 6:15 PM in response to melican

Removing Intego's software (VirusBarrier X6, NetUpdate, and Washing Machine fixed it.

Linc Davis gets full hero props.

I am wondering about the Fantom stuff. Is that the Fantom EFX slot machine apps? I didn't know they were being maintained on the Mac.

Other than that, I'd be guessing.

God Bless,

Ken

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Answer 10

Ken Franklin Author

Level 1

39 points

May 16, 2013 3:59 AM in response to Ken Franklin

I stand corrected. The problem recurred this morning. 😟

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Answer 11

May 16, 2013 11:49 AM in response to Ken Franklin

I am having the same issue:

https://discussions.apple.com/thread/4917051?start=0&tstart=0

I haven't been able to find an answer either. I thought it had resolved following the PRAM and SMC reset only to come back after I installed the Lightning Update but now my wife tells me she noticed it occuring the other day before that update was applied.

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