The operation couldn’t be completed. (NSURLErrorDomain error -1012.)(-1012)

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cuchoysebas Author

Level 1

0 points

The operation couldn’t be completed. (NSURLErrorDomain error -1012.)(-1012)

Any idea how to solve this when updating Mac 10.8.2? Thx

Posted on May 4, 2013 1:46 PM

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Answer 1

mende1

Level 10

93,624 points

May 4, 2013 2:04 PM in response to cuchoysebas

Welcome to the Apple Support Communities

This error appears when the App Store can't find the download in Apple servers. Try downloading the update from the Apple site > http://support.apple.com/downloads

If you are trying to install 10.8.3, download and install its Combo edition > http://support.apple.com/kb/DL1640

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Answer 2

Linc Davis

Level 10

209,739 points

May 4, 2013 5:02 PM in response to cuchoysebas

Back up all data.

From the menu bar, select

 ▹ System Preferences ▹ Network

If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then remove them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.

If the problem isn't solved, contiinue.

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.

Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

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