3 Replies Latest reply: May 8, 2013 1:46 PM by brenden dv
earyan253 Level 1 Level 1

My downloaded episodes 10 and 11 of Vampire Diaries did not finish downloading. They seem to be stuck-no progress for the last 5 hours. I tried deleting them so that I could re-download them, but nothing happens. Any advice?


MacBook Pro (15-inch, Mid 2012), iOS 6.1.4
Solved by brenden dv on May 7, 2013 6:53 AM Solved

Hi earyan253,

 

If you are having issues with your downloads completing, it may be helpful to take a look at the following articles:

 

iTunes: How to resume interrupted iTunes Store downloads

http://support.apple.com/kb/HT1725

 

Downloading past purchases from the App Store, iBookstore, and iTunes Store

http://support.apple.com/kb/ht2519

 

Also, if you happen to get an error message during the download, searching for the specific error code at http://www.apple.com/support/ will often turn up specific troubleshooting steps.

 

Cheers,

- Brenden