Installing Canon PIXMA MG3170 to my MacBook Pro (OS 10.8)

naysilladay wrote:

I'm trying to install my new Canon PIXMA MG3170 printer to my MacBook Pro. I am aware that the bundled software isn't compatible to OS 10.8

But the 10.8 printer driver is available from Apple via Software Update. And looking at your screen grab you already appear to have it installed.

naysilladay wrote:

I installed it via IP address with HP Jetdirect - Socket protocol and used Canon MG3100 series printer driver. Apple was able to found the software update required for this version and the supposedly latest printer driver is installed. But the following message pops up:

"An error occurred while trying to add the selected printer. Unable to communicate with the printer at this time."

You cannot add the printer in this manner. The driver does not support this type of connection, so that is why you are getting the error message. If you want to use HP Jetdirect-Socket as the protocol then you would have to use an alternate driver, such as Gutenprint or PrintFab.

For the Canon driver, you must add the printer using the Canon IJ Network protocol. When you click the plus button in Print & Scan to add and have the Default view selected instead of the IP view as you have shown above, does the MG3170 appear in this view? Usually its scanner component will appear first, showing Bonjour in the Kind column. If you wait several more seconds, the printer component should also appear, showing Canon IJ Network in the Kind column. Do you see this?

naysilladay wrote:

The software update I'm getting is for HP Printer, not canon.

That simply means that the Canon driver that is already installed on your Mac is up to date.

naysilladay wrote:

Plugged the printer via usb but nothing shows up on the list :'(

So with the MG connected to the Mac via USB cable, if you open Print & Scan and select to Add, is the MG not visible under the Default view? If not, then it could be the USB cable you are using.