HT1848: Re-download or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer

Learn about Re-download or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer

epsitsme

Level 1 (0 points)

Q: why do i get error -42404?

I want to transfer song from my iphone 4S to my itunes on my macbook, but I get error -42404. What should I do to remove this error?

MacBook, Mac OS X (10.4.11)

Posted on May 5, 2013 12:04 AM

I have this question too

Q: why do i get error -42404?

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Helpful answers

by brenden dv,

brenden dv May 7, 2013 7:12 AM in response to epsitsme
Community Specialists

May 7, 2013 7:12 AM in response to epsitsme

Hi epsitsme,

If you are receiving an Error 42404 when trying to transfer purchased music back from an iOS device to iTunes on your Mac, you may want to make sure that the iTunes software is up to date:

iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3
http://support.apple.com/kb/TS3258

iTunes: How to install the latest version
http://support.apple.com/kb/HT5654

If you would like to automatically keep future purchases syncronized between your iPhone and your Mac, you may also want to look into enabling Automatic Downloads:

iTunes Store: How to enable Automatic Downloads
http://support.apple.com/kb/HT4539

Cheers,
- Brenden
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