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Can Logic Boards be Repaired?

I have a failed early 2009 24inch 3.06 GHz with ATI 4850 512 MB graphics.


The hard disk and all other parts are fine, and the machine only boots in safe mode.


Everything has been tried, plus sending to an authorised Apple support service.


I am informed that the Logic Board has failed and face a huge bill to have it replaced.


My questions are as follows.


1. What has failed?

2. Can it be repaired?

3. What is the Apple experience of this?


I have noticed I am also not alone with this problem.


Logic dictates if the Board has failed, a replacement will also fail.


So what is the real fault, and what is the real repair of it?


Or is this a fault that is too complicated for Apple to have a fix other than replace it and repeat the problem.

iMac (24-inch Early 2009), OS X Mountain Lion (10.8.3)

Posted on May 5, 2013 3:18 AM

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May 5, 2013 3:29 AM in response to Creteway

Not really unless you take it to some body that can diagnose the exact problem, isolate the failed part, obtain a new working part, remove the bad part then install the new working part. That is a lot of ifs.


As far as I know not even apple fixes logic boards. They just replace them with a new board.

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May 5, 2013 3:35 AM in response to LowLuster

I was hoping Apple would have had knowledge of the problem.


Or are they not the sort of company that investigates why their products are failing?


I am loathed to spend the money only to have to go and replace it again.


A bit like getting punctures, and keep on replacing the tyres and checking the reason why which could be a pile of nails in the road.

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May 5, 2013 3:38 AM in response to Creteway

I don't remember any logic board problem which caused Mac OS X to start in safe mode, but I suspect about PRAM > http://support.apple.com/kb/HT1379 Note that I'm not sure. I suspect about the PRAM because it stores boot parameters.


Apple doesn't repair logic boards. I have seen here that some technical services repair logic boards, but I don't trust fully in them

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May 5, 2013 5:29 AM in response to LowLuster

I suppose that would be too much like helping its customers for them to cope with, meaning they prefer to fleece their customers rather than really help them. Now that the brains of the operation is gone, I suppose it is an ouija board not a logic board that I need right now.


The number of failed logic boards clearly indicates a problem, a problem I would expect a company that has any morals or cares about its reputation would do something about it.


When say the engine in a car goes, the garage gives an explanation as to why it has broken down and needs replacing, they don't just say you need a new engine mate and leave it at that.


When a friend of mine called Apple "Crapple" I am beginning to understand why.


As for contacting Apple, I tried, I would have more chance of contacting aliens first.

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May 5, 2013 6:30 AM in response to LowLuster

Been there, done that, the Apple-bots are only programmed to tell you to take it to an authorised repairer, who are in turn only programmed to sell another Logic Board.


This does not solve the problem, all it does is buy the same problem.


Apple have put on the market defective product, and are not offering cost effective solution to it.

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May 5, 2013 6:49 AM in response to Creteway

Bring it to an independent AASP who will run the Apple Service Diagnostic and might be able to pinpoint the exact component failure on the board. Since it's only booting in Safe Mode, it's possible it's the GPU, which isn't easily replaced, if at all. And you'll probably end up spending just as much for a component replacement as you would for a new board. But I have no way of being certain of that, so you might want to look into it.


I don't see why a new board would necessarily fail just like the old one. But one common cause of hardware failure of any kind is long term "sub-lethal" overheating. There are ways to try to avoid that. Post back if you want to know more.


Almost every Mac Apple sells would fall into the category of "defective," since there isn't a Mac of any kind, or any computer brand for that matter, that hasn't failed for one reason or another for someone. True, some models and some components are perhaps more failure prone than others.


I understand your disappointment, but going on about this serves no purpose now.

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May 5, 2013 6:55 AM in response to Creteway

The logic board is a printed circuit board with hundreds capacitors resistors and similar small components soldered onto the fine copper strip.


Additionally there are sockets for RAM drives and CPUs, GPUs etc...


One of the common issues with PCBs in general is solder bleed shorting as a result of heat build up- If this happens its terminal !


Apple have diagnostics that can identify a fault and provide a reference number however frankly if the fault IS on the board (broken copper strip solder bleed or tiny resister for instant) its remains easier and more cost effective to replace the board than attempt to strip the board out - bench test find fault replace and reassemble.


Replacing PCBs is industry practice.


Those fault diagnostic results ARE analyzed by Apple for trends and to identify quality issues.


Lowluster is quite wrong in saying that Apple are secretive if there is an identified design or engineering issue.


In fact there have been such problems in their products and they HAVE had programs to replace those FREE and after normal warranties such as a problem with iBook logic boards faulty MacPro graphic cards,Macbook damaged bottom panels and battery swelling are some.

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May 5, 2013 7:01 AM in response to Keith Doherty3

A a designer of products myself, I am fully aware of how electronics are prone to fail, that said, I am not unreasonable, and am not annoyed that it failed, rather I am annoyed at the cost of the replacement board.


Apple clearly have product that is failing, as this community demonstrates with numerous examples of failed logic boards.


It when Apple profit from this that gets me angry.


A reasoable company would at the very least sell the replacement PCB's at cost.


Is Apple reasonable, from the contact I have had, I don't think so.

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Can Logic Boards be Repaired?

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