HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
Learn about Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
Q: We want to reset my daughters ipod but when we go to erase all content and settings it asks for a restriction password and we have ... more
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May 5, 2013 3:10 AMby AnaMusic,See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
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May 5, 2013 3:14 AMby lllaass,Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to file manipulation see:
How to reset forgotten Restrictions...: Apple Support Communities
As Ana said,
Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
