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Iphone network problem

Hi



please tell me how can i check my iphone has network issue or not can it has any testing procedure so i want to know that i have my iphone issue or it has sim card problem so please let me know any useful tips in small time

iMovie '11, Mac OS X (10.6.8)

Posted on May 5, 2013 8:25 AM

Reply
7 replies

May 14, 2017 2:41 AM in response to hiteshfromahmedabad

Phone apple direct demand to speak to a supervisor, advise of them of thus thread where thousands are reading up on the threads how to resolve the issue and new threads are posted daily

T201415: If your iPhone or iPad shows No Service or Searching


This problem has been caused by updating to 10.3.1 for a lot of people.

fiddling with your phone cellular settings, moving from 4g to 3G, resetting network settings, turning off automatic network selection might give some temporary signal, after 30 mins to 3 hours it will drop off, or if I try to change to 4g from 3G. I've changed sim, gone to the genius bar,to be told diagnistics show no fault, ive factory reinstalled through iTunes set up a new iCloud profile. Nothing works the issue is iOS 10.3.1 running on iPhone 6 on Vodafone U.K. My sure signal box at home Vodafone internet mobile signal also no longer works at all with my phone.

Apple need to provide some answers, either update or replace or hardware or release a fix in the next update.

Apple the silence on this issue has seriously effected my trust in your brand, I've heard nothing for 7 days from my so called personally assigned customer care supervisor. Dreadful service all around

May 7, 2013 7:47 AM in response to hiteshfromahmedabad

Hey hiteshfromahmedabad,


I found an article that seems to be what you're looking for. It will help you troubleshoot your cellular connection on your iPhone.


iPhone: Troubleshooting a cellular data connection

http://support.apple.com/kb/TS3780


Here are the steps within the article:

Follow the instructions below for assistance with troubleshooting cellular data issues on your iPhone. After performing each step, please test to see if the issue is resolved.

  1. Toggle cellular data off and then on again on the iPhone: Tap Settings > General > Cellular.
  2. Restart your iPhone.
  3. Check for a carrier settings update.
  4. Update your iPhone.
  5. Remove the SIM Card and reinsert it. Allow the iPhone to reaquire the network.
  6. If your SIM card has SIM PIN enabled, try toggling it off: Tap Settings > Phone > SIM PIN.
  7. Try another location. If a different location works, but the original location still does not, contact your carrier to report the issue.
  8. Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
  9. Restore the iPhone as new.
  10. Contact your carrier to verify that the iPhone is properly set up on the account with the appropriate, current data plan. If you are traveling internationally, you may need to turn data roaming on: Tap Settings > General > Cellular. Check with your carrier first to understand the cost of international data roaming. Also, see this article.
    Note: If your carrier does not appear in this list, verify with your carrier that you are using the correct cellular data settings.

If none of the above steps resolves the issue, contact your carrier, make an appointment at an Apple Retail Store, orcontact AppleCare to troubleshoot further.


Hope this helps,
David

Sep 7, 2013 9:04 AM in response to hiteshfromahmedabad

I am also based from ahmedabad, gujarat. i am also facing signifcant problem with the network on the iphone 4. the phone has already been replaced, bu the same problem continues to subsist. this problem is not faced while using the iphone 3gs, blackberry and nokia handsets in the same locations where the iphone 4 is showing network problems. hence, the problems, to my mind seems to be with the build of the iphone 4.


may I request the apple authorities to find some solution to this problem.

thank you.

Iphone network problem

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