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Iphone 5 charger keeps on breaking.

Over the past five months, I have purchased over five different charger cables for my iphone 5 which i bought new in December. For some reason, after months, weeks or even days, he latest charger stops working. Sometimes the phone is plugged in and it doesn't respond at all to the cable, other times, the cable only functions when in a certain position. I am so angry at this as I'm spending and will continue to spend a lot of money to charge my phone. Am I doing something wrong? (This was never an issue with my iphone 3 and the cable even worked when the connector head seemed half broken off). What should I do? And also, is anyone else having this issue, because if not, then it must be an issue with my actual phone, no?

Thanks

iPhone 5

Posted on May 5, 2013 11:55 AM

Reply
125 replies

Jul 1, 2017 10:49 PM in response to AminataA

AminataA wrote:


I buy a charger and the 2-3 months, it stops working. You are not alone. I just get a new one every time and throw the previous one away.

That's foolish and wasteful. If you're buying cables from Apple, they come with a one year warranty. If the stop working and there's no damage, you may be eligible to have them replaced. For free.

May 5, 2013 12:54 PM in response to Sabina.Lall

My wife has had her iPhone 5 since late November (I got mine on release day). So far, she has damaged 3 cables, while all of mine are just fine. I suspect that it has to do with the way that you handle the cables. In her, they all have been damaged the same way, and the 2 I have taken back have been replaced with no problems (I haven't taken the 3rd back yet). My original iPhone 5 sync cable spends most days in my shirt pocket, and is still perfectly fine...


I have noticed that she tends to "hard bend" the cable at the point right where the cable leaves the connector (usually on the iPhone end). If you look at the cable, you can see the insulation bulging a little right below the "sleeve". On one of them, the insulation had even torn exposing the tiny wires inside. I have found that replacing her USB cables for charging with micro USB cables and the Apple micro-USB to Lightning adapters, has lessened the amount of problems she is having because the USB cables have a different "flex design" where the cable enters the connector. My first indication that this was a usage pattern issue was when I watched her plug the charge cable into her iPhone then stuff the iPhone into her coat pocket causing the cable to bend at 90 degrees so the cable could exit the side zipper on her pocket. Another of her cables that has had this problem was the one she uses of overnight charging. She will lay down in bed and read things on her iPhone for 20-30 minutes before going to sleep, and while she is laying there, the cable is usually bent back and the connector is resting on her chest, so once again, she is hard bending the cable right at the connector. It looks to me as though these cables don't handle that very well...

Jul 27, 2013 10:31 AM in response to ryanstefan

I was responding to the person saying they have purchased an adaptor while their iPhone remains under warranty, and bull ****.


No such problem with the adaptor included with my business iPhone 5, and the same with the adaptor included with my iPhone 4S used for nearly two years now, the same with the adaptor included with my iPhone 4, 3G, and original iPhone. The adaptors included with the original and 3G are 6 and 5 years old and still work.

Jul 28, 2013 3:06 AM in response to Sabina.Lall

Sabina, I've had this problem too, it's a nightmare.


Alan Sampson, I take your point, but my phone was provided by my mobile phone company. Naturally, once you don't have a charger, your battery dies, and you're left unable to call your phone provider for help - which is why I bought a replacement cable.

I don't live near an Apple store (I'm not sure if they'd replace for me anyway since I didn't purchase directly from them - they certainly wouldn't help with setup for this reason) so can only go on the weekend, and as I use the phone for work, it's not viable to wait until a weekend to make a 60 mile round trip just to charge my phone.


I bought two new cables at the start of the month (I keep one at home and one at work). I now complain each and every time the cable breaks and ask for a replacement - I'm just waiting for the 3rd replacement for the work one. The home one died this morning. I suspect that taking the cable in and out of the computer weakens it, hence the work one breaking sooner - however, I really do feel that the items should be more durable.

Jul 28, 2013 6:58 AM in response to ljk7

Naturally, once you don't have a charger, your battery dies, and you're left unable to call your phone provider for help - which is why I bought a replacement cable.


No landline anywhere near you - not with a neighbor or at work, and no one else near you has a cell phone you can borrow?


I don't live near an Apple store (I'm not sure if they'd replace for me anyway since I didn't purchase directly from them


Yes they would. All warranty claims are handled and controlled by Apple regardless where the iPhone was purchased.


I purchased two additional cables for my iPhone 5. One for my vehicle charger, and one to charge my iPhone 5 at work. No problem with the 3 cables that I use daily.


I suspect that taking the cable in and out of the computer weakens it, hence the work one breaking sooner - however, I really do feel that the items should be more durable.


You suspect wrong unless you are pulling on the cable to remove it instead of grabing the the USB connector to remove the cable from the power adaptor or computer and the same for lightning connector end.

Iphone 5 charger keeps on breaking.

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