1 Reply Latest reply: May 7, 2013 8:01 AM by sterling r
kellylee Level 1 (0 points)

I need to restart twice and it comes back to normal.  Why?  Problem of bugs?

MacBook Pro (15-inch, Mid 2012), iOS 6.1.4
  • sterling r Community Specialists

    Hello kellylee,


    I was researching the issue you are experiencing and came across an article that I feel would be helpful in isolating where the issue is happening. It is called Isolating issues in Mac OS X found here: http://support.apple.com/kb/ts1388.


    You want to start here and work your way down if needed.

    Is it a software or hardware issue?

    Pay attention to important clues.

    • If the issue seems specific to a certain application or Mac OS X feature, troubleshoot software before hardware.
    • If the issue occurs as the computer starts up--unless the computer does not turn on at all-- troubleshoot software before hardware.
    • For other issues, or when software troubleshooting does not produce a resolution, use the rest of this document.


    Take care,